|
PureBytes Links
Trading Reference Links
|
A tip of the Hatlo Hat to Hyperserver tech support...they found the problem, admitted it was their fault, and fixed it
quickly.
At 4am I hooked up with the Hyperserver tech support Chat and described the problem. They checked into a few things
and found a possibility...they needed a little time to work on it. I told them I was going back to sleep but I'd check
my email at 7am. At 6:56am they emailed me that in the latest API DTN had changed the Daily Bar Date Format and
they(Hyperserver) hadn't updated their software correctly...and there was a corrected version waiting for me to
download. I did that later in the day, and behold!...Mondays are back on my charts and the data is in the right
place...isn't that sweet?
Now if only I didn't have the 98% cpu usage when I run Hyperserver 3 and IQFeed.
John
----- Original Message -----
From: "jbclem1" <jbclem1@xxxxxxxxxxx>
To: "Jimmy Snowden" <jhsnowden@xxxxxxxxxxxxx>; "Omega-List" <omega-list@xxxxxxxxxx>
Sent: Wednesday, September 12, 2007 4:43 PM
Subject: Re: TS2000i daily charts dates are offset one day and Monday's are missing
> Hi Jimmy,
>
> Yes, Monday's data is now under Tuesday. Thursday's data is under Friday. Friday's data is probably under Monday...but
> Monday's bar has disappeared, so that means that Friday's data also disappeared. Comprende paisano?
>
> My data source is DTN IQFeed. OS is Win2000. I've been double checking all this with Quotetracker and IQFeed. I was
> hoping there was a setting in TS2000i that I'd missed, that could explain this...although it's hard to imagine one.
>
> Dealing with Hyperserver tech support is more difficult...they don't do emails, they do chats, or MSM Messenger which
I
> don't use. One chat connection is always dead, and the other one involves downloading a one time only file, installing
> it which brings up live chat Tech support. Which was good when I reached them. But to do it again you have to
download
> the same file again, install it again, wait again, talk again...etc...And they are the ones who tell me my computer is
> too slow (PIII 1000mHz) thus the high cpu usage (IQConnect.exe= 98% usage). Which I have to take with a grain of salt
> since I didn't have that problem most of the year+ I used Hyperserver Lite, and don't have that problem now using
> Quotetracker and the same IQFeed. And another listee tells me he recently had the same cpu high usage problem using a
> P4 2.6 mHz computer.
>
> If no one's had this problem before, then I'll try Hypertrader support again...wait for the sun to come up in
> Italy...download, install, wait, chat, write, chat, write...
>
> John
>
>
>
> ----- Original Message -----
> From: "Jimmy Snowden" <jhsnowden@xxxxxxxxxxxxx>
> To: "jbclem1" <jbclem1@xxxxxxxxxxx>; "Omega-List" <omega-list@xxxxxxxxxx>
> Sent: Thursday, September 06, 2007 7:12 AM
> Subject: Re: TS2000i daily charts dates are offset one day and Monday's are missing
>
>
> > So what data is in Tuesday? Is it Monday's data? Who does that data
> > come from? I've never used Hyperserver or the history downloader, is
> > there any place that you are supposed to set something? Have you
> > contracted the Hyperserver people?
> >
> > I always blame TS2ki and reinstall but it may not be it's fault this
> > time. Check to see if all the Hyperserver and downloader stuff was
> > installed in correct order. Is anyone else having high cpu usage with
> > Hyperserver?
> >
> > Jimmy
> >
> >
> > I recently started up TS2000i after a several year layoff, I'm using Hyperserver 3.0 and it's history downloader.
I'm
> > not running either program during market yours (cpu usage way too high) but I'm using the history downloader to
update
> > my charts.
> >
> > The daily charts are showing two strange problems. One is that Mondays are missing on the charts and in the data,
so
> > the weeks are only 4 days long. The other problem is that the dates are all moved ahead one day. So today's bar
> > (9-05-07) is labeled as 9-06-07, not just on the chart but in the data base as show in Edit Symbol in the GS.
> >
> > I've looked in Edit Symbol/Settings in the Global Server, and all five week days, M-F are there and checked, the
hours
> > shown are 6:30 to 13:00 (I'm in Los Angeles), dribble set at zero, and settlement at 3 hours.
> >
> > Looking in Edit Exchanges, under NASDAQ National Market, the hours are set for exchange local time, 9:30 to 4:00pm,
> and
> > days checked are MTWThF.
> >
> > I'm not sure where to look next for a solution...has anyone run into this problem before?
> >
> >
> > John
> >
> >
>
|