|
PureBytes Links
Trading Reference Links
|
Janette,
Thank you for responding to the list on this very important issue. This is not about which data feeds
you are working towards supporting but rather the ones TradeStation 4.0 currently supports. It is evident
that Omega's efforts to bring on a new vendor such as DTN has taking priorty over the vendors currently
supported. Your company has a responsibility to support its current users and provide a viable upgrade
path for those users. Omega has chosen to ignore the Two best feeds available to Traders because they
represent a smaller portion of your overall user base. Maybe they would be a larger portion if the same effort
went into pushing them by your sales force as went into pushing DBC and BMI. What is a FutureSource or
Comstock user to do? If there is no 5.0 version for them when will the Y2K patch become available for them?
Will support be available for them if you choose not to support them in 5.0? The current policy is 60 days after the
official release of the new version the old one is not supported, will this be ammended for FS and CMSTK users?
If no upgrade is made available for these feeds and you grant support to maintain these users how will bugs be fixed?
The list of questions goes on and on. Rather than giving a politically correct answer can you answer the real questions
that are facing traders who use these feeds.
Thank You
Miles Dunbar
-----Original Message-----
From: Janette Perez [SMTP:Janette.Perez@xxxxxxxxxxxxxxxxx]
Sent: Monday, June 08, 1998 5:33 PM
To: omega-list@xxxxxxxxxx
Subject: Omega Research 5.0 Products Release Schedule
Dear Valued Customer:
Many of you have been asking for an update on the release schedule for
Omega Research 5.0 products. As some of you may be aware, a press
release was issued this morning stating that the Preview Release of
Omega Research TradeStation and OptionStation 5.0 products is scheduled
for July 30-August 5 and is now expected to include support for Signal,
Signal Online (Internet datafeed), BMI, and DTN. We are currently
working towards supporting other data vendors in the near future. As
more specific information becomes available, we will let you know.
At Omega Research we appreciate your support and are committed to
insuring our customer's happiness with our products. Omega Research
values your feedback. You can e-mail me directly any questions or
concerns you may have at janette.perez@xxxxxxxxxxxxxxxxxx
If you have not read the press release, you can access the information
on our website at www.omegaresearch.com.
Thank you for your continued support,
Janette Perez
|