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----- Original Message -----
From: Glen Wallace <gcwallace@xxxxxxxx>
To: Ken Kump <kkump@xxxxxxxxx>
Sent: October 16, 1999 18:36
Subject: Re: Version 7 upgrade
> Doc:
>
> I have already upgraded with the help of Robert from your Tech Support
> department, so I don't have any unconverted files. Also, see my reply to
> Bill Forman's e-mail Friday.
>
> After a couple failed attempts, I ended up having to export all my custom
> indicators and experts as a backup prior to the upgrade, and then import
> them after the upgrade deleted the originals.
>
> One problem that was not resolved was the inability to read my local
> intraday data files after the upgrade. It appears the upgrade deleted the
> Master and Emaster files again from the data folder. I restored these
> with Norton Utilities, and the files can now be read. I don't know yet
> if they will update properly as realtime data arrives. Incidentally,
> Norton Utilities shows these files were deleted by Eqfilsrv.exe
>
> I appreciate you, Robert and Bill Forman jumping all over this problem so
> quickly. I would suggest you post your findings to the MetaStock
> Listserver, as I know of at least one other user with similar problems,
> and there may be others.
>
> Thanks.
>
> cc: MetaStock Listserver
>
>
> ----- Original Message -----
> From: Ken Kump <kkump@xxxxxxxxx>
> To: <gcwallace@xxxxxxxx>
> Sent: October 15, 1999 11:13
> Subject: FW: Version 7 upgrade
>
> > Would you please send me some files from the previous version of
> > MetaStock that you were upgrading from? The files are MSXXform.dta,
> > MSXXexpl.dta, MSXXprft.dta, MSXXexpt.dta. We can then try and
> > resolve this issue.
> >
> > Please include previous email answers and questions in your response.
> >
> > Doc
> > Equis Support
> > http://www.equis.com/customer/support/
> >
> >
> >
> > -----Original Message-----
> > From: Glen Wallace [mailto:gcwallace@xxxxxxxx]
> > Sent: Thursday, October 14, 1999 9:17 PM
> > To: MetaStock listserver
> > Subject: Version 7 upgrade
> > Importance: High
> >
> > A word of caution. I tried installing the Version 7 upgrade this
> > evening, and all my custom indicators and experts were deleted,
> > and it was unable to read my realtime data files. Technical Support
> > is closed so I'm not able to solve it this evening. I had to uninstall
> > and go back to Version 6.52 and backups. No big deal, but the
> > adrenaline was pumping for a while, boy.
> >
> > Now, you guys probably won't have problems with the upgrade, but give
> > yourself lots of time and make absolutely certain you have a current
> > backup.
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