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Ok, I slightly misunderstood. It's an understatement to say anything about
not being able to place an order in an online environment. I have an account
at TRAD, but I always call their order desk basically for two reasons. Their
online "order bar" can't handle anything but simple orders, and I grew-up
with call-down lines which is a practice that's too hard for me at least to
break.
-----Original Message-----
From: Ernie Bonugli [mailto:ebonugli@xxxxxxxx]
Sent: Wednesday, January 16, 2002 1:04 PM
To: cwest@xxxxxxxxxxxx
Cc: omega-list@xxxxxxxxxx
Subject: Re[2]: TS vs. Internet Connectivity
Hello cwest,
Wednesday, January 16, 2002, 2:24:08 PM, you wrote:
cjn> FWIW, ping won't identify data delivery outages from TRAD. Everything
is
cjn> still up. TRADS servers, routers, any hops etc., As far as I can tell,
the
I will remind you of my situation. I was in a position, everything
was working well, quotes were coming in, everything is honkidori.
Or so I thought!! My strategy says exit, I submit the order thru
their order bar. NOTHING!! My panic mode is call immediately, which
I did, only to be casually be informed with "oh yes, we know about the
problem." It took over 5 minutes to exit that position.
Would that have happened elsewhere? I can tell you that at
CyberTrader, I would have long ago been ALERTED about a failure
somewhere in the system. My procedure is to close my position(s)
whenever hardware/software problems of this type happen. With
CyberTrader you at least get a warning about what going on.
I am repeating this message because I hope that the TradeStation people will
take care of this. TS6 has a Message Center Alert window. I have
never gotten a warning of any kind! Never.
--
Best regards,
Ernie mailto:ebonugli@xxxxxxxx
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