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Have used Dow Jones News Retrieval for over 10 years. Very seldom any
complaint. Last time was about a bulletin board stock that my broker
had , but I couldn't pick it up. Within four days, Dow sent a DL update
that would pick it up --- my cost? ZIP==ZIP. Have used Reuters for 2
yrs for commodities---automatic continuous contract charts-- unable to
find any other place without splicing or messing around. When I first
signed up, I found some erroneous data. My complaint resulted in a
letter of apology AND an EXTRA month of data for FREE. Perhaps I have
just been lucky, but I have nothing to complain about their service.
T.C.
On Wed, 3 Dec 1997 13:43:31 -0600 "Al Taglavore" <altag@xxxxxxxxxxxx>
writes:
>I am in the market for an end of day data vendor. I am using Dow
>Jones
>News Retrieval Service now. I have attempted to subscribe to Reuters
>Data
>Trend Service, but find their people abusive and I have doubts
>concerning
>the integrity of their personnel. Usually, I have found that
>personnel's
>attitudes reflect the company. Can anyone suggest a data service they
>are
>satisfied with?
>
>Thank you
>
>Al Taglavore
>
>
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