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Mark,
It's a Global Server thing, not eSignal's. It seems you have some "All..."
"Symbol Collection Templates" activated in your Global Server, so every time
Global Server connects to Data Manager it requests a "wildcard" symbols like
"ALL_STOCKS" or "ALL_FUTURES" which of course exceed the 500 symbol limit.
If you'll turn off the templates, Global Server will ask only for the
symbols from your portfolio.
Greetings,
DB
----- Original Message -----
From: "Mark Brown" <markbrown@xxxxxxxxxxxxx>
To: <omega-list@xxxxxxxxxx>
Cc: "wireless wireless" <wirelessquotes@xxxxxxxxx>
Sent: Friday, October 17, 2003 10:12 AM
Subject: eSignal Cheats the customer.
> Hello ,
>
> please explain why i am paying you for 500 symbols and yet i only have
> about 150 total between esignal and ts - yet the data manager tells me
> i have over 1200? even esignal software down in the left hand corner
> says 500. so whats going on here?
>
> i think data manager has a big bug and it holds in memory every symbol
> that you use through out the day and if that is so then this is
> misleading advertising and i want a credit back for symbols that i am
> not able to get. have any of you at esignal ever used you own
> product? i will pay your total travel cost to have you come to my
> house and see what crap your service is when can you come?
>
> http://www.markbrown.com/esignal/esignal-001.gif
> http://www.markbrown.com/esignal/esignal-002.gif
> http://www.markbrown.com/esignal/esignal-003.gif
>
>
> --
> Thank You,
> Mark Brown
> www.markbrown.com
>
>
> ps I sure don't have this problem with DTN IQ or the DTN satellite
> service!
>
>
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