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Re: eSignal Cheats the customer.



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Hello Mark!

The answer I think is in DM window: it says Check for ALL_ or wildcards symbol.
You installed GS to work with DBC Satellite SubServer, every Collection template activates "ALL_***" request. The ALL_ template
means requesting all symbols for selected template. F.e. ALL_STOCK will request data for all stocks.
The only correct solution what I see is to install DBC Online Subserver, add symbol what you need into GS Portfolio and make them
connected.

Best regards,
Andrew Nazarov
----- Original Message -----
From: "Mark Brown" <markbrown@xxxxxxxxxxxxx>
To: <omega-list@xxxxxxxxxx>
Cc: "wireless wireless" <wirelessquotes@xxxxxxxxx>
Sent: Friday, October 17, 2003 6:12 PM
Subject: eSignal Cheats the customer.


> Hello ,
>
> please explain why i am paying you for 500 symbols and yet i only have
> about 150 total between esignal and ts - yet the data manager tells me
> i have over 1200?  even esignal software down in the left hand corner
> says 500.  so whats going on here?
>
> i think data manager has a big bug and it holds in memory every symbol
> that you use through out the day and if that is so then this is
> misleading advertising and i want a credit back for symbols that i am
> not able to get.  have any of you at esignal ever used you own
> product?   i will pay your total travel cost to have you come to my
> house and see what crap your service is when can you come?
>
> http://www.markbrown.com/esignal/esignal-001.gif
> http://www.markbrown.com/esignal/esignal-002.gif
> http://www.markbrown.com/esignal/esignal-003.gif
>
>
> --
> Thank You,
> Mark Brown
> www.markbrown.com
>
>
> ps I sure don't have this problem with DTN IQ or the DTN satellite
> service!
>
>