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Actually I don't you're making any of that up Tim...been there done that.
The names were different but the scenario the same.
Back to the question at hand, I've had DSL through SWBell and cable through
Time Warner for quite some time. I have found them both to be very reliable
with a very slight edge to DSL, but cable has considerably more bandwidth
most of the time (which is irrelevant for collecting data/placing orders).
These things vary a lot between companies and from city to city and PC to
PC. If possible try them both and then pick the one that performed the
best. Or keep them both like I do and use one as the primary and one as the
secondary. Also, make sure you have Windows setup properly for broadband -
the default settings are incorrect. Websites like www.speedguide.net have
patches for both cable and DSL.
Bob
----- Original Message -----
From: "Tim Tillson" <timtillson@xxxxxxxx>
To: "Michael Harris" <baldeagle99@xxxxxxxxxxx>; "Omega List"
<omega-list@xxxxxxxxxx>
Sent: Tuesday, August 21, 2001 10:40 PM
Subject: Re: OFF TOPIC: Cable or DSL?
> Michael,
>
> I reliably get 1.5 MBit/sec from my
> ATT Broadband cable modem for
> $43/month.
>
> Compare to DSL which is more like
> 512-768K for comparable prices.
>
> DSL bandwidth is "guaranteed", whereas the
> cable modem can vary depending on
> node loading.
>
> The major downside of the cable modem
> is the horrendous support if you should have
> a problem. You can wait on hold for 40 minutes
> only to get a first level drone who knows absolutely
> nothing:
>
> Me: "I can ping your gateway, but can't get out any
> further"
>
> Drone: "It must be the network card in your PC"
>
> Me: "I need to speak to a second level person"
>
> Drone: "We have to go through my checklist, fiddle with
> all your network settings, and reboot your
> computer and cable modem several
> times before I am allowed to escalate your
> problem"
>
> Me: "OK, just give me the number so I can talk to the
> local people"
>
> Drone: "I am not allowed to give out that information.
> Besides, our trouble board shows that your
> area is experiencing no problems"
>
> (I obtain the local number of ATT Broadband)
>
> Locals: "Yeah, some yahoo cut the DC3 from Greeley
> to Denver. All of northern Colorado is out.
> The splice truck is there, you should
> be up in about an hour"
>
> Me: "How is that no-one in your 800 number call
> center knows this?"
>
> Locals: "They're idiots. Their database doesn't work
> at all. The quote users 2 week lead times
> for a truck roll, and we can be there the same
> day"
>
> Me: "Shouldn't ATT fix this?"
>
> Locals: "How do you think Michael Armstrong took the
> stock from $60 to $20? On his own ability?"
>
> And you think I am making this up...
>
> Tim
>
>
>
>
> ----- Original Message -----
> From: "Michael Harris" <baldeagle99@xxxxxxxxxxx>
> To: "Omega List" <omega-list@xxxxxxxxxx>
> Sent: Tuesday, August 21, 2001 8:29 PM
> Subject: OFF TOPIC: Cable or DSL?
>
>
> > Would appreciate opinions on which is better with respect to speed and
> > reliability.
> >
> > Thank you.
> >
> > Mike
> >
> >
>
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