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I fully agree with super's rationale. TANSTAAFL - there ain't no
such thing as a free lunch!
However, IMHO on a competitive analysis basis, Equis' pricing for MS
(both EOD and RT) is about twice what it should be these days.
There is already, from my viewpoint, a bit of gouging going on ...
MS covering for the illegal copies and semilegal resales, etc. If
they raise prices any further, they will price themselves out of the
market.
FWIW, JMHO.
--- In Metastockusers@xxxxxxxxxxxxxxx, "superfragalist"
<jackolso@xxxx> wrote:
> This is a great example of rationalization regardless of the
facts.
>
> When Equis, or any other company, sells a product, the price of
> support, warranty and returns are built into the price.
>
> When party A buys the product, party A is buying the the support.
> When party A upgrades, but then sells the old copy of the product
to
> party B, Equis now has two users to support instead of one. That
> doubles the cost of support, which wasn't built into the product.
>
> If you want Equis to allow users to sell their old copies at
garage
> sales, thus reducing Equis's revenue stream from new product sales
> and then absorb the cost of adding people to support that didn't
pay
> Equis a dime for the product, Equis is going to have to add those
> costs into the price of the product.
>
> Now let's vote on how many of us would like to pay double the
price
> for our copies of MS so a few people trying to find a way to
chisel
> Equis out of few bucks can freeload off the rest of us.
>
> When you sell a car, the warranty transfers because only one
person
> winds up with the car, so the car company is not losing money on
> support by having to absorb warranty for two cars when the first
> person sells the car to someone else. After all they only charged
> enough for warranty on one car. Good thing we can't clone cars, or
> the few cheap skates that want to get over on somebody would put
the
> automobile companies out of business.
>
> Equis has tried a number of methods of handling this problem,
> including transfering licenses, but it becomes a nightmare trying
to
> keep up with who owns the product now, does the original owner
still
> call in for support, do they still have the product on their hard
> drive lighting up their lives everyday with TA, and how much
should
> they charge for a transfer. It just might be every system they've
> tried has pissed off somebody, and cost them more money than they
can
> reasonably afford to spend trying to please every whinner they
come
> across.
>
> Try economics 101, maybe they can explain it to you. At least you
can
> argue with the instructor about why everythnig in the world should
be
> free for those who can't afford to pay for it--or who won't pay
for
> it because they get think they think they've got a cleaver
argument
> to get over on the company. That way you won't fill our mail boxes
> with this constant whinning.
>
> Equis has some of the best technical support, not only in this
> industry, but in the software business as a whole. Try calling
> Microsoft or Quicken, or anybody else for that matter. If you
aren't
> put on hold for 1 or 2 hours, you'll get a clone who can't do more
> than read the help desk screen and couldn't answer your question
with
> a gun pointed at their head. Quicken wants a buck a minute to
answer
> anything.
>
> MS is a very, very complex program. About 90% of the users don't
> bother reading the manual. They post ridiculous questions on here,
or
> they call Equis because calling is easier than reading. It may be
> easier to call, but it runs the cost of support up, which all of
us
> have to pay for.
>
> I vote to keep the price of MS lower, avoid giving you support,
and
> setting up a separate board for wailing and whinning.
>
> You can always read the manual. That's free! And it's a better use
of
> time as opposed to using your time to post these worthless
messages.
>
>
>
>
>
>
> --- In Metastockusers@xxxxxxxxxxxxxxx, "jjef1951" <jjef1951@xxxx>
> wrote:
> > And why not?! Why should anything be needed, except some
paperwork
> > signed by you and me indicating we have both agreed to transfer
the
> > official registration of that particular product from you to me?
> >
> > Equis has made money from 1) the original "legitimate" sale of
the
> > (presumably) shrink-wrapped product shipped by them; and 2),
> > the "legitimate" upgrade to a newer version. Why should they
not
> > continue to support the older version (assuming it is not at the
> end
> > of its life cycle), just because it has changed hands?
> >
> >
> > --- In Metastockusers@xxxxxxxxxxxxxxx, "zvior" <zvior@xxxx>
wrote:
> > > One possible scenario:
> > > I have MetaStock 8.0. I purchase from Equis an upgrade to ver.
> 9.0
> > > for approximately 1/3 of a new version's price. Then I sell
you
> the
> > > previous (MS 8.0) copy.
> > > Are you expect for Equis to honour this deal?
> > >
> > >
> > > --- In Metastockusers@xxxxxxxxxxxxxxx, "jjef1951"
<jjef1951@xxxx>
> > > wrote:
> > > > Nice thought, but I already did that (over a year ago!), and
> was
> > > > stonewalled.
> > > >
> > > >
> > > > --- In Metastockusers@xxxxxxxxxxxxxxx, "joetrade69"
> > > <joetrade69@xxxx>
> > > > wrote:
> > > > > 7.03 was the last version that was tranferrable.
> > > > > Equis did change their policy a couple of months ago to
allow
> > > > support
> > > > > to non-registered users for a per-incident fee, or they
can
> get
> > > > > registered...Sorry I don't know all of the details, but I
was
> > > > talking
> > > > > with someone in another country who got it from eBay and
is
> now
> > > > > allowed support. I would call Equis' Sales dept. to get
the
> > > > details,
> > > > > if you are in this situation.
> > > > >
> > > > >
> > > > >
> > > > > --- In Metastockusers@xxxxxxxxxxxxxxx, "Jay T"
> > > <JaysTownsend@xxxx>
> > > > > wrote:
> > > > > > You have a legal but non-supported copy of MetaStock.
> Don't
> > > > blame
> > > > > Equis, blame the guy who sold it to you. He/She's the one
> who
> > > > should
> > > > > have informed you that he was licensed to receive support
and
> > > that
> > > > > the license is not transferable. MetaStock version's are
> sold
> > on
> > > > > eBay all the time and none of the sellers mention this
> point.
> > > The
> > > > > terms of eBay service are 'buyer beware.' Throw your
venom
> at
> > > the
> > > > > seller and try to get a refund because he/she didn't
provide
> > you
> > > > with
> > > > > adequate information.
> > > > > >
> > > > > > Jay
> > > > > >
> > > > > > <<Equis can think what they want. I made a good-faith
> > purchase
> > > of
> > > > > the
> > > > > > vendor's original materials from a third party whose
> > > registration
> > > > > was
> > > > > > on record with the vendor; no bootlegging, no pirated
> copies,
> > > > > nothing
> > > > > > the slightest bit underhanded. Now, Equis can say
anything
> > > they
> > > > > > damned well please, and call it anything they like. In
my
> > > book,
> > > > > and
> > > > > > to my conscience, it's legitimate.
> > > > > >
> > > > > > I do agree with you on this: let this be a warning to
> anyone
> > > who
> > > > > is
> > > > > > considering buying a second-hand copy of MetaStock. On
> > second
> > > > > > thought, it should be a warning to anyone even
considering
> > > doing
> > > > > > business with Equis. Don't just walk away --- RUN!!>>
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