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[Metastockusers] Re: Buying used copies of MS



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And I live for the day.

--- In Metastockusers@xxxxxxxxxxxxxxx, "Jim Dean" <hvacsage@xxxx> 
wrote:
> I fully agree with super's rationale.  TANSTAAFL - there ain't no 
> such thing as a free lunch!
> 
> However, IMHO on a competitive analysis basis, Equis' pricing for 
MS 
> (both EOD and RT) is about twice what it should be these days.  
> There is already, from my viewpoint, a bit of gouging going on ... 
> MS covering for the illegal copies and semilegal resales, etc.  If 
> they raise prices any further, they will price themselves out of 
the 
> market.
> 
> FWIW, JMHO.
> 
> --- In Metastockusers@xxxxxxxxxxxxxxx, "superfragalist" 
> <jackolso@xxxx> wrote:
> > This is a great example of rationalization regardless of the 
> facts. 
> > 
> > When Equis, or any other company, sells a product, the price of 
> > support, warranty and returns are built into the price.
> > 
> > When party A buys the product, party A is buying the the support. 
> > When party A upgrades, but then sells the old copy of the product 
> to 
> > party B, Equis now has two users to support instead of one. That 
> > doubles the cost of support, which wasn't built into the product.
> > 
> > If you want Equis to allow users to sell their old copies at 
> garage 
> > sales, thus reducing Equis's revenue stream from new product 
sales 
> > and then absorb the cost of adding people to support that didn't 
> pay 
> > Equis a dime for the product, Equis is going to have to add those 
> > costs into the price of the product. 
> > 
> > Now let's vote on how many of us would like to pay double the 
> price 
> > for our copies of MS so a few people trying to find a way to 
> chisel 
> > Equis out of few bucks can freeload off the rest of us. 
> > 
> > When you sell a car, the warranty transfers because only one 
> person 
> > winds up with the car, so the car company is not losing money on 
> > support by having to absorb warranty for two cars when the first 
> > person sells the car to someone else. After all they only charged 
> > enough for warranty on one car. Good thing we can't clone cars, 
or 
> > the few cheap skates that want to get over on somebody would put 
> the 
> > automobile companies out of business.
> > 
> > Equis has tried a number of methods of handling this problem, 
> > including transfering licenses, but it becomes a nightmare trying 
> to 
> > keep up with who owns the product now, does the original owner 
> still 
> > call in for support, do they still have the product on their hard 
> > drive lighting up their lives everyday with TA, and how much 
> should 
> > they charge for a transfer. It just might be every system they've 
> > tried has pissed off somebody, and cost them more money than they 
> can 
> > reasonably afford to spend trying to please every whinner they 
> come 
> > across.
> > 
> > Try economics 101, maybe they can explain it to you. At least you 
> can 
> > argue with the instructor about why everythnig in the world 
should 
> be 
> > free for those who can't afford to pay for it--or who won't pay 
> for 
> > it because they get think they think they've got a cleaver 
> argument 
> > to get over on the company. That way you won't fill our mail 
boxes 
> > with this constant whinning.
> > 
> > Equis has some of the best technical support, not only in this 
> > industry, but in the software business as a whole. Try calling 
> > Microsoft or Quicken, or anybody else for that matter. If you 
> aren't 
> > put on hold for 1 or 2 hours, you'll get a clone who can't do 
more 
> > than read the help desk screen and couldn't answer your question 
> with 
> > a gun pointed at their head. Quicken wants a buck a minute to 
> answer 
> > anything. 
> > 
> > MS is a very, very complex program. About 90% of the users don't 
> > bother reading the manual. They post ridiculous questions on 
here, 
> or 
> > they call Equis because calling is easier than reading. It may be 
> > easier to call, but it runs the cost of support up, which all of 
> us 
> > have to pay for. 
> > 
> > I vote to keep the price of MS lower, avoid giving you support, 
> and 
> > setting up a separate board for wailing and whinning. 
> > 
> > You can always read the manual. That's free! And it's a better 
use 
> of 
> > time as opposed to using your time to post these worthless 
> messages. 
> > 
> > 
> > 
> > 
> > 
> > 
> > --- In Metastockusers@xxxxxxxxxxxxxxx, "jjef1951" <jjef1951@xxxx> 
> > wrote:
> > > And why not?!  Why should anything be needed, except some 
> paperwork 
> > > signed by you and me indicating we have both agreed to transfer 
> the 
> > > official registration of that particular product from you to me?
> > > 
> > > Equis has made money from 1) the original "legitimate" sale of 
> the 
> > > (presumably) shrink-wrapped product shipped by them; and 2), 
> > > the "legitimate" upgrade to a newer version.  Why should they 
> not 
> > > continue to support the older version (assuming it is not at 
the 
> > end 
> > > of its life cycle), just because it has changed hands?
> > > 
> > > 
> > > --- In Metastockusers@xxxxxxxxxxxxxxx, "zvior" <zvior@xxxx> 
> wrote:
> > > > One possible scenario:
> > > > I have MetaStock 8.0. I purchase from Equis an upgrade to 
ver. 
> > 9.0 
> > > > for approximately 1/3 of a new version's price. Then I sell 
> you 
> > the 
> > > > previous (MS 8.0) copy. 
> > > > Are you expect for Equis to honour this deal?
> > > > 
> > > > 
> > > > --- In Metastockusers@xxxxxxxxxxxxxxx, "jjef1951" 
> <jjef1951@xxxx> 
> > > > wrote:
> > > > > Nice thought, but I already did that (over a year ago!), 
and 
> > was 
> > > > > stonewalled.
> > > > > 
> > > > > 
> > > > > --- In Metastockusers@xxxxxxxxxxxxxxx, "joetrade69" 
> > > > <joetrade69@xxxx> 
> > > > > wrote:
> > > > > > 7.03 was the last version that was tranferrable.
> > > > > > Equis did change their policy a couple of months ago to 
> allow 
> > > > > support 
> > > > > > to non-registered users for a per-incident fee, or they 
> can 
> > get 
> > > > > > registered...Sorry I don't know all of the details, but I 
> was 
> > > > > talking 
> > > > > > with someone in another country who got it from eBay and 
> is 
> > now 
> > > > > > allowed support. I would call Equis' Sales dept. to get 
> the 
> > > > > details, 
> > > > > > if you are in this situation.
> > > > > > 
> > > > > > 
> > > > > > 
> > > > > > --- In Metastockusers@xxxxxxxxxxxxxxx, "Jay T" 
> > > > <JaysTownsend@xxxx> 
> > > > > > wrote:
> > > > > > > You have a legal but non-supported copy of MetaStock.  
> > Don't 
> > > > > blame 
> > > > > > Equis, blame the guy who sold it to you.  He/She's the 
one 
> > who 
> > > > > should 
> > > > > > have informed you that he was licensed to receive support 
> and 
> > > > that 
> > > > > > the license is not transferable.  MetaStock version's are 
> > sold 
> > > on 
> > > > > > eBay all the time and none of the sellers mention this 
> > point.  
> > > > The 
> > > > > > terms of eBay service are 'buyer beware.'  Throw your 
> venom 
> > at 
> > > > the 
> > > > > > seller and try to get a refund because he/she didn't 
> provide 
> > > you 
> > > > > with 
> > > > > > adequate information.
> > > > > > > 
> > > > > > > Jay
> > > > > > > 
> > > > > > > <<Equis can think what they want. I made a good-faith 
> > > purchase 
> > > > of 
> > > > > > the 
> > > > > > > vendor's original materials from a third party whose 
> > > > registration 
> > > > > > was 
> > > > > > > on record with the vendor; no bootlegging, no pirated 
> > copies, 
> > > > > > nothing 
> > > > > > > the slightest bit underhanded.  Now, Equis can say 
> anything 
> > > > they 
> > > > > > > damned well please, and call it anything they like.  In 
> my 
> > > > book, 
> > > > > > and 
> > > > > > > to my conscience, it's legitimate.
> > > > > > > 
> > > > > > > I do agree with you on this:  let this be a warning to 
> > anyone 
> > > > who 
> > > > > > is 
> > > > > > > considering buying a second-hand copy of MetaStock.  On 
> > > second 
> > > > > > > thought, it should be a warning to anyone even 
> considering 
> > > > doing 
> > > > > > > business with Equis.  Don't just walk away --- RUN!!>>



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