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Tom Strickland wrote:
> Ken,
>
> One of the problems with MetaStock V.6.5 is indeed the Chart Tips problem.
> That really bugs me because I used it a lot to get specific price and
> indicator values.
Specifically what is the problem? I use the Chart Tips literally hundreds of
times a day 5 days a week. I would not want to be without it but could survive.
It's funny how quickly we find it difficult to get along without something that
only recently we didn't even have. <g> Maybe Equis will comment on whether it's
a problem in MSPro 6.52/Win98.
> The other problem is that I often get a Network Log-on
> Failed message in the Downloader when I use the Express Download function.
> I have also had the problem on occasion with the regular Download function.
> I talked to Equis Support about this, and after some discussion, they said
> it was probably a Windows 98 compatibility problem. In any event, the
> problem still occurs, but if I screw around with the program enough, I can
> get it to download. On occasion, I have to close the Downloader and restart
> it.
Ahh, the good old days of using the Express Download function. I remember them
fondly. I agree that would be a source of frustration. I don't think that would
be a problem in my case since I use Pinnacle Data's GETDATAI program.
> In spite of my complaints about these problems, I'd like to second or third
> the remarks (by Steve Kernish?) that Equis' service is far better that
> Omega's.
[snip]
> One of the Equis managers worked with me for several days by telephone and he
> even sent me his personal modem to test out. I wound up buying his modem from
> him, and I got the problem fixed. That made a believer out of me.
My experience has been the same. Equis has always gone out of their way to help
me.
>
> While I'm wound up, I'd like to comment on Gateway computers. As I
> indicated, I owned an old Gateway and was pleased with it. Then I switched
> to a 133 MHz Pentium notebook (Texas Instruments) a couple of years ago.
> Last summer it crashed big time and I was without a computer. I called
> Gateway and ordered a 350 MHz with all the bells and whistles. I told them
> that I was in a hurry and they gave me a delivery date about two weeks
> hence. On the day it should have been delivered I recevied a postcard from
> them with a form message saying the delivery had been delayed for several
> weeks and that if this was unsatifsactory to me, to please sign and return
> the card. That impersonal, don't-give-a-damn message really wound my spring.
>
> I signed their card and immediately called Dell. I kept in touch with the
> Dell people and they kept me fully informed as to the status of my order. I
> had a new Dell in about 10 days. It's a 400 MHz, fully loaded, and it cost
> $100 less than the Gateway.
>
> I may just have had a bad experience, but for $2600 I expected better than
> an impersonal postcard.
>
> Hope you find something of value in the above comments.
>
Yep, sure did. Several things in fact. Thanks for the info.
Regards,
Ken
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