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Hello Terry,
I've use PFG's BestDirect software for 4 years almost exclusively
with mini's. I pay $9 per RT--not the cheapest. But I can cound on
one hand the number of "chats" I've had with them for support. If it
don't screw up you don't have to worry about support much. When I have
used phone support, its been there no problem. I've never had a trade
I felt screwed about because of their errors (plenty of mine however).
To me good support is akin to my air conditioner manufacturer trying
to sell me supplemental warranties.
At PFG I can get a trade three ways if need be (power failure, line
failure etc.). use the software (99.9% of the time), call the
BestDirect desk, call my actual broker (who I haven't talked to in
months). The software provides real-time quotes (with bid ask 5 deep
if you need it).
no affiliation with them except satisfied customer. call Peter Slaga
(877-494-8188).
Best regards,
Jim Johnson mailto:jejohn@xxxxxxxxxxx
--
Saturday, August 24, 2002, 2:51:26 AM, you wrote:
TBR> I've used both IB and Lind for years. imho the short answer is
TBR> that Lind gives great service and charges unreasonably high
TBR> commissions while IB gives no service and charges unreasonably
TBR> low commissions. So the question is how much service and
TBR> commissions matter. Commissions matter a lot to me cause I day
TBR> trade minis, and I don't need much service so I use IB as my main
TBR> broker with Lind as backup.
TBR> I have had IB support simply terminate a chat session with me
TBR> when they could not immediately answer my question. I sincerely
TBR> believe the person on the other end of these connections is
TBR> trying to juggle more than one person simultaneously. There are
TBR> other unhappy stories too.
TBR> regards,
TBR> tbr
>>
>> Hi
>>
>> I have settles on Fidelity, Cybertraders, to open a stock account for a Roth IRA
>> and
>> Interactive Brokers , Lind Waldock to open a Futures account.
>>
>> Any pros/cons about either of the two.
>>
>> Frank, San Diego
>>
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