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Re: TS6 Snafu - Daylight Savings Time



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                    I applied the build Saturday and had no problem with
data or charts....jimmy

----- Original Message -----
From: "Rob Hartman" <trilocom1@xxxxxxxxx>
To: "Omega - List" <omega-list@xxxxxxxxxx>
Sent: Monday, April 08, 2002 11:50 AM
Subject: TS6 Snafu - Daylight Savings Time


> List -
>
> TRAD informed users last Friday that there was a potential charting issue
> related to the Daylight Savings Time transition that would take place this
> past weekend.  On Saturday they released a new build which they asked
> subscribers to install prior to mkt open this morning.  I installed it.
> Initial tests on Sunday Morning were OK, but apparently meaningless
without
> fresh data.
>
> I was not able to successfully open my charts this morning.  orchart.exe
> generates program errors.  TS6 exits nastily with various processes hung.
I
> spent 1 hour on hold and never did speak to a TRAD support person.
>
> Now, 3 hours after the open TS6 still fails.  So much for precise
execution
> of my strategies!
>
> ***Is this happening to others out there, and if so, has anyone gotten
> through to TRAD to get the story on how and when this will be fixed?
>
> ***How are other TRAD subscribers and brokerage clients out there
surviving
> this situation?
>
> Disgusted,
> Rob Hartman
>