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In a message dated 97-09-04 15:30:25 EDT, you write:

<< Looks like Mr. Gainer made the error....not Schwab!  However, if Mr.
Gainer
 insists on pursuing this, I suggest arbitration and not a court of law.  It
 would be less costly. >>

   I agree with Jerry...  Schwab looks to be right, but maybe it wasn't
handled very tactfully by the particular representative.  I've always had
good service from Schwab, both on the retail and institutional sides.

Best,

Rex