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Re: ES #F=2 stopped working



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... and once again not working. I'm gonna call later today and ask for a credit like you suggested.



altroad1212 wrote:
kinda amazing what posting an email to the O list telling people to request a credit will do to light a fire under them... lol ...you think?

altroad1212 wrote:
Seems to finally be working as of this morning!  About time.....


marcmiller.themap@xxxxxxxxxxxxx wrote:
Now they say that by this coming tuesday they will have it fixed.
All ESIGNAL subscribers-- Please PHONE THEM AND REQUEST A CREDIT FOR YOUR
ACCOUNT!!!
they have done this for me, so please, all of you ESignal subs, the squeaky
wheel gets greased-

!!!!!

I cannot believe that they would do this to us on the most important decline
in a generation=
no day session only data ( *=2) on anything, since October 6th.......


----- Original Message ----- From: "altroad1212" <altroad1212@xxxxxxxxxxx>
To: <marcmiller.themap@xxxxxxxxxxxxx>
Sent: Sunday, October 19, 2008 1:01 PM
Subject: Re: ES #F=2 stopped working


Marc... have you heard anything more deom Eric?    I still get no data
for the =2 symbols.    -Ken



marcmiller.themap@xxxxxxxxxxxxx wrote:
RE: ES #F=2, NQ #F=2

I just got off the phone with Eric at Esignal (Eric is the only
knowledgeable ts2ki person at esignal...)
He told me that they made 6 changes. 5 are working and number 6, they
just
realized
screwed up the "=2" symbols.  They are working on a fix, and said
"hopefully
it will be fixed by
next Tuesday, October 14th"
I mentioned to him that this is really great timing for us, during one
of
the most important
market times in a generation, and politely told him to thank their
programmers......

----- Original Message ----- From: "altroad1212" <altroad1212@xxxxxxxxxxx>
To: <omega-list@xxxxxxxxxx>
Sent: Wednesday, October 08, 2008 10:26 AM
Subject: ES #F=2 stopped working



Yesterday my only two day session futures symbols ES #F=2 and NQ #F=2
from eSignal stopped
working.  I have them set up as indices in GS (TS2ki).  They have
worked
for years until
yesterday.

As an experiment, I added a new symbol SP #F=2 to the futures Symbol
Portfolio and it worked fine.  Then I deleted it and added it as an
index and it does
not work. I had nothing out of the ordinary occur that should cause
this.  No crashes etc.

Also, when I try to download data for those symbols using the eSignal
plugin, GS gives an error
message after download but before processing the data.
The error message I get is
"The instruction at "0x6c3b515" referenced memory at
"0x00000004". The memory could not be "read"."

The plugin downloads all non day session symbols without problems.

Does anyone know what's causing this?