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This error is the result of the Setup program trying to create a directory
in the Windows\Temp directory where a directory of the same name already
exists. The procedure below deletes all files and folders from the
C:\TEMPfor Windows NT users, C:\WINDOWS\TEMP for Windows 95/98 users, or
C:\Documents and Settings\USER\Local Settings\TEMP for Windows 2000 users.
Note:
If you keep files in these directories that are not Temporary files created
by programs, remove those files to an alternate location before completing
this procedure. Complete the procedure exactly as stated.
1.. Close all programs.
2.. Click the Start | Find | Files or Folders menu.
3.. Click the Browse button.
4.. For Windows NT users: Double-click the C Drive to expose its contents.
Click the Temp folder to highlight it with your mouse, you may have to
scroll down to locate the Temp folder.
5.. For Windows 95/98 users: Double-click the C Drive to expose its
contents. Double-click the Windows Folder to expose its contents, you may
have to scroll down to locate the Windows folder. Click the Temp folder to
highlight it with your mouse, you may have to scroll down to locate the Temp
folder. For Windows 2000 users: Double-click the C Drive to expose its
contents. Double-click the Documents and Settings folder to expose its
contents. Double-click the USER folder (where USER is the Login name of the
currently logged in user) to expose its contents. Double-click the Local
Settings folder to expose its contents. Click the Temp folder to highlight
it with your mouse, you may have to scroll down to locate the Temp folder.
6.. Click OK.
7.. Verify that the Look in: window reads C:\TEMP for Windows NT users,
C:\WINDOWS\TEMP for Windows 95/98 users, or C:\Documents and
Settings\USER\Local Settings\TEMP for Windows 2000 users. If it does not,
repeat steps 3 through 5.
8.. In the Named: box, enter'*.*' without the quotes (asterisk.asterisk).
9.. Verify that the Include subfolders box is checked.
10.. Click the Find Now button.
11.. A list of files will be displayed in the box below. Click the Edit |
Select All menu.
NOTE:
Many programs place files with various extensions in these temporary folders
including program installations. These files are not always properly deleted
after they are no longer needed. If you have any doubts about the contents
of this directory, it is recommended that you copy its contents to another
folder before proceeding. This procedure will place the contents of the Temp
folder into the Recycle Bin
12.. Click the File | Delete button.
13.. If prompted, click Yes to send the files to the Recycle Bin.
14.. Click Yes or Yes to all to any further prompts.
15.. Click the File | Close button to exit the Find Files dialog and
re-attempt the installation.
NOTE
In a very limited number of cases, clearing the TEMP directories has not
resolved this issue. In these cases, the hard disk should be cleared of any
file with the name 'Setup.ini' without the quotes. Use the Find Files or
Folders Utility in Windows to search for and delete this file.
Best regards,
Andrew Nazarov
RT Soft Ltd.
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----- Original Message -----
From: "jbclem1" <jbclem1@xxxxxxxxxxx>
To: "Omega List" <omega-list@xxxxxxxxxx>
Sent: Saturday, September 01, 2007 7:13 AM
Subject: installing TS2000i SP5, installation failing...not enough disk
space in TEMP
I've run into this trick error message before, in years past, but I don't
remember the solution. I'm trying to install
the SP5 upgrade after successfully installing SP4. This one is failing
with this error message:
"the decompression of % failed. There may not be enough free disk space
in the TEMP directory"
All the TEMP directories I've looked at have plenty of free space...I
forget what the solution was for this problem.
Does anyone know?
jc
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