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Peter I totally agree with you! Perhaps instead of complaining, whining,
DEMANDING and trying to put Omega on the defensive; all of the users could
work with Omega, and Omega could work more with us to come up with a better
more marketable and timely product for all of us. Melody Blais obviously
has some good customer support skills, apologizing publicly for not
putting up a txt file explaining that there was bad data, which was not
Omega's fault in the first place, is confirmation of that. I would suggest
that Omega put one person in charge, a buffer if you will, to answer and
ask questions; keep up with the wish list, data list, Email list etc. (by
the way does Microsoft have a wish list?) I do realize that nothing ever
upgrades or improves as fast as any of us would like it to but I do
remember what used to take 20 minutes now is 1 or 2 mouse clicks away. I
also remember when you could not reach customer support for hours and now
at least the last time I called it was less than a minute. The bottom LINE
is that if we try to work together this could be a better software for
everybody. Doug Carder block 208
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> From: Peter 2150 <Peter2150@xxxxxxx>
> To: Omega-list@xxxxxxxxxx
> Subject: Omega and Data
> Date: Wednesday, January 07, 1998 5:26 PM
>
> Hi everyone
>
> With all the flurry of comments about Omega and the problems with
INTC
> and SPY data lately, it becomes easy to take what Omega does in
collecting
> the data and making it available for granted. Without for a minute
> forgeting some of the things we might like improved, I think we should be
very
> grateful for this service that Omega provides at no charge. So with that
I
> say Thanks Omega.
>
> Pete
>
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