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I am by no means defending leoweb,but the answer *may* be that canceling an
order is a two step operation...you first cancel it and then change screens
to transmit the cancellation, and then you get the order #...very easy to
screw up.
-----Original Message-----
From: Scott Hoffman <trader20@xxxxxxxxxxxxxx>
To: 'Vicki Cl' <VickiCl@xxxxxxx>
Cc: 'omega-list@xxxxxxxxxx' <omega-list@xxxxxxxxxx>
Date: Thursday, January 01, 1998 4:48 PM
Subject: RE: Free Online Futures Trading Demo
>Why didn't you have a cancellation number? When you cancel an order in
LEO-WEB, is getting a cancellation number standard procedure?
>
>If LEO normally spits out a cancellation number and you didn't see one,
that should have alerted you to a problem right away.
>
>However, if getting a cancellation number is NOT standard procedure, then
what is your broker talking about?
>
>Thanks for your input. I am considering LEO and XPRESSTRADE for internet
trading.
>
>Scott Hoffman
>
>But my broker said that a cancellation is
>only valid if I had a cancellation number, which I didn't. So I ended up
>taking a $600 loss.
>
>My other complaint with LeoWeb software is that it can take up to six
minutes
>to get a fill confirmation back. You literally don't know whether you're
in a
>position or not. The quickest fill I ever got was two minutes on the big
S&P
>contract. My broker was way faster over the phone than LeoWeb is.
However, I
>am a beginning trader, so I somewhat expect that I'm going to learn my $600
>lessons. That said, I still don't think LeoWeb is up to par.
>
>
>
>
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