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<SPAN
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I went
to the Symantec Site and found this. Hope it helps.
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URL:
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<A
href="http://service1.symantec.com/SUPPORT/cleansweep.nsf/docid/2000091911500228&src=w";>http://service1.symantec.com/SUPPORT/cleansweep.nsf/docid/2000091911500228&src=w
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<FONT
face="ARIAL,MS SANS SERIF,UNIVERS,HELVETICA" size=3><FONT
color=#000080>Error: "CSINJECT caused an invalid page fault in module
QDCSPI.DLL" when starting the computer<FONT
face="ARIAL,MS SANS SERIF,UNIVERS,HELVETICA" size=-1><FONT
color=#ff0000>Situation:Every time you start the computer,
you see the following error message: "CSINJECT caused an invalid page fault in
module QDCSPI.DLL."<FONT face="ARIAL,MS SANS SERIF,UNIVERS,HELVETICA"
size=-1>Solution:This may be caused
by a missing key in the registry. Restoring this registry key has resolved the
problem for some customers.CAUTION: We strongly recommend that
you back up the system registry before making any changes. Incorrect changes to
the registry could result in permanent data loss or corrupted files. Please make
sure you modify only the keys specified.Please see the document <A
href="http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/199762382617";><FONT
color=#0000ff>How to back up the Windows 95/98/NT registry before
proceeding. This document is available from the Symantec Fax-on-Demand system.
In the U.S. and Canada, call (541) 984-2490, select option 2, and then request
document 927002.To replace the registry key:
1. Exit all open applications.2. Click Start, and then click
Run.3. Type regedit and click OK. The Registry Editor window
appears.4. Navigate to the following
key:HKEY_LOCAL_MACHINE\Software\Microsoft\Windows
NT\CurrentVersion\Windows5. Look in the right pane for the
AppInit_DLLS key and confirm that the data states APITRAP.DLL.
If the key exists, but the data is incorrect, double-click the
AppInit_DLLS key, remove everything in the field, add apitrap.dll
and press Enter.
If it exists, skip to the section called To copy Qdcspi.dll in
the later portion of this document..
If it does not exist, continue with the steps below.6.
Right-click the right pane, click New, and then click String Value. The new
String value appears.7. Type AppInit_DLLS and press Enter. The
String Value is renamed.8. Right-click the AppInit_DLLS value, and then
click Modify.9. Type APITRAP.DLL and then click OK.10. Close
the registry editor and save the changes.11. Shut down and restart the
computer.If the AppInit_DLLS value is present in the registry, you can
copy Qdcspi.dll from the \Windows\System folder to the \CleanSweep folder as a
temporary workaround.To copy Qdcspi.dll:
1. Exit the Registry Editor and all other open applications.2. Click
Start, point to Programs, and click Windows Explorer.3. Locate and select
the \Windows\System folder.4. Click Tools, point to Find, and click Files
or Folders.5. In the Named field, type qdcspi.dll and click Find
Now. Windows displays all files matching the search criteria.6. Select the
found file, click Edit, and click Copy.7. Close the Find window.8.
Locate and select the folder that CleanSweep is installed to. The default
folder is C:\Program Files\Norton System Works\Norton CleanSweep.<FONT
color=#ff0000> Depending on where you installed CleanSweep, the folder
name and location may be different on your computer. 9. Click Edit and
click Paste. The Qdcspi.dll file is copied to the \CleanSweep folder.10.
Close all open windows and restart the computer.If problems persist,
disable Csinject using the instructions in the document <A
href="http://service1.symantec.com/SUPPORT/cleansweep.nsf/docid/1999012611114428";><FONT
color=#0000ff>How to disable Csinject.NOTE: Disabling
Csinject will also disable the automatic monitoring functionality of Smart Sweep
and Usage Watch. In addition, if Csinject is disabled, Smart Sweep will not
track changes made to the Registry during an installation. Please see the
document <A
href="http://service1.symantec.com/SUPPORT/cleansweep.nsf/docid/1999022413295728";><FONT
color=#0000ff>Explaining Csinject, which explains the effects of
disabling Csinject.
Product(s): Norton CleanSweep 2001
(5.0)Operating Systems(s): <FONT
size=2>Windows 95, Windows 98, Windows MeDocument
ID: <FONT
size=2>2000091911500228Date Created:<FONT
size=2> 09/19/2000Last
Modified: 11/28/2000
<FONT
size=2>Help with Another Product<IMG
src="http://www.symantec.com/techsupp/custom/customizeLog.cgi";>
<FONT face=Tahoma
size=2>-----Original Message-----From:
owner-metastock@xxxxxxxxxxxxx [mailto:owner-metastock@xxxxxxxxxxxxx]On
Behalf Of Lionel IssenSent: Wednesday, November 29, 2000 12:34
PMTo: metastock@xxxxxxxxxxxxxSubject: Re:
mswebapi.dll
George:
Thanks for your suggestions.
I removed csinject from the startup list and this
stopped the annoying error message.
I went to the Symantec site and posted a message
as I did not find a specific mention of my problem.
Since the error appears to be a bug in csinject
wouldn't this be a Microsoft problem or is Microsoft claiming that it is a 3rd
party problem?
Lionel Issen<A
href="mailto:lissen@xxxxxxxxx";>lissen@xxxxxxxxx
<BLOCKQUOTE
style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
----- Original Message -----
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black">From:
<A href="mailto:golden@xxxxxxxxxxxxxxxxxx";
title=golden@xxxxxxxxxxxxxxxxxx>George Ashton
To: <A
href="mailto:metastock@xxxxxxxxxxxxx";
title=metastock@xxxxxxxxxxxxx>metastock@xxxxxxxxxxxxx
Sent: Wednesday, November 29, 2000 6:57
AM
Subject: Re: mswebapi.dll
Lionel,I think your problem is CleanSweep, their is a
bug with csinject (which I think tracks the registry). "Run" msconfig, goto
startup tab, find csinject.exe and uncheck it, click OK and reboot your
machine to see if the problem has gone. If that fixes the problem goto
Symantec's site, you should find a fix there though it doesn't work for
everyone.George.At 17:29 28/11/2000 -0600, you wrote:
My computer came with
Win 98 SE installed. To my knowledge win 98 has never been installed on
this computer. Doesn't this suggest that some recently installed software
is responsible? The only software that I have installed in he past week is
the latest version of CleanSweep that came as a bonus with Turbo Tax 2000.
I have not yet installed Turbo Tax 2000.Lionel Issen<A
href="mailto:lissen@xxxxxxxxx";>lissen@xxxxxxxxx
----- Original Message -----
From: Amadeus
To: <A
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx
Sent: Tuesday, November 28, 2000 3:12 PM
Subject: Re: mswebapi.dll
According to this link <A
href="http://www.wizzards.net/lockwood/SR2cab.htm";>http://www.wizzards.net/lockwood/SR2cab.htm
, the file mswebapi.dll is supposed to be in your Win95 CD more exactly
in the win95_20.cab file
( I did not check )
Regards,
LPetersen a écrit :
Lionel,
Perhaps this mswebapi.dll file will be created when the entire
program is loaded.
Larry
Gene Ricci wrote:
Lionel, I have the
wkcalpse.dll file. I will send it to you under separate email. Looks
like it used in Microsoft Works andhas something to do with the
calendar (?). I couldn't locate
mswebapi.dll on my computer. <FONT
face="Comic Sans MS">Gene > 1. When I start my computer I
get a message that "mswebapi.dll was not
> found"
> This program is not on the cd for Windows 98 SE
>
> 2. I ran a system check and got a message that
"wkcalpse.dll might be
> damaged"
> I could not find this on the cd for Windows 98 SE
>
> Does anyone know which programs these *.dll files come from
and where I
can
> get replacements?
>
> thanks
>
> Lionel Issen
> lissen@xxxxxxxxx
>
>
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