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Re: Support = required


  • To: "Equis Support" <support@xxxxxxxxx>
  • Subject: Re: Support = required
  • From: "A.J. Maas" <anthmaas@xxxxxxxxx>
  • Date: Mon, 29 Nov 1999 20:26:43 -0800
  • In-reply-to: <24FA77225FA5D111869F0000C025B6F20101018A@xxxxxxxxxxxxxxxxx>

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<DIV><FONT size=2>Hello Equis Support,</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT size=2>My 1st question's "The qoute to be completed" as you refer to 
it, stems from my original reply mail</FONT></DIV>
<DIV><FONT size=2><FONT size=2>(printed&nbsp;<FONT size=2>right here below) 
</FONT></FONT></FONT><FONT size=2>to Cheryl's&nbsp;original <FONT 
size=2>"PowerBASIC"-mail that she had send to the </FONT></FONT><FONT 
size=2>MetaStock-List</FONT></DIV>
<DIV><FONT size=2><FONT size=2>and </FONT>which reply-mail I&nbsp;forgot to 
</FONT><FONT size=2>also sen<FONT size=2>d </FONT></FONT><FONT size=2><FONT 
size=2>on </FONT></FONT><FONT size=2>SEPERATLY </FONT><FONT size=2>to her at 
</FONT><FONT size=2>Equis Support as well</FONT><FONT size=2>. Anayway, 
that</FONT></DIV>
<DIV><FONT size=2>mail&nbsp;is also printed&nbsp; -more further down-&nbsp; 
below.</FONT><FONT size=2>&nbsp;</FONT></DIV>
<DIV><FONT size=2>The issue&nbsp;here at stake is&nbsp;</FONT><FONT 
size=2>Cheryl's statement&nbsp;<FONT size=2>at the bottom of her </FONT><FONT 
size=2>mail, right below </FONT>the </FONT><FONT size=2>"new MSX's</FONT></DIV>
<DIV><FONT size=2>non-accessability </FONT><FONT size=2>to the 
GUI/DLL"-section</FONT><FONT size=2>, eg about the&nbsp;functionalities that MSX 
cannot </FONT><FONT size=2>and the newer</FONT></DIV>
<DIV><FONT size=2>MetaStock PRO 7.0 </FONT><FONT size=2>and </FONT><FONT 
size=2>EOD 7.0-versions supposeably CAN</FONT><FONT size=2> perform. We, your 
buyers+users, are here</FONT></DIV>
<DIV><FONT size=2>sort of </FONT><FONT size=2>left in the dark as to the 
clearity of the statement:</FONT></DIV>
<DIV><FONT size=2></FONT>&nbsp;</DIV>
<DIV><FONT size=2>&gt; Things that you cannot do with an MSX DLL 
include:<BR></FONT><FONT size=2>&gt; * GUI functions including plotting and user 
dialogs.<BR>&gt; * Access the standard MetaStock built-in functions from within 
your&nbsp;DLL</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT size=2>&gt; This capability is already in MetaStock Professional 7.0 
and will be in the<BR>&gt; upcoming MetaStock End-Of-Day 7.0.</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT size=2>So far, your users/buyers&nbsp;unawareness of this "capability 
to access the GUI or my DLL already being included or</FONT></DIV>
<DIV><FONT size=2>to be </FONT><FONT size=2>included in the newer programs" 
requires a more detailed explanation to the extend of how this can</FONT></DIV>
<DIV><FONT size=2>be seen in relation to what&nbsp;your&nbsp;users already had 
(read: I do not know of it and so do many other users not know about 
it),</FONT></DIV>
<DIV><FONT size=2>and since this will be a new feature:</FONT></DIV>
<DIV><FONT 
size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
-than how is this been&nbsp;</FONT><FONT size=2>added, eg previous program 
versions weren't equiped with&nbsp;these features.</FONT></DIV>
<DIV><FONT size=2>Sometime back in 1995, in </FONT><FONT size=2>your Spring 1995 
No.2 (or 3) </FONT><FONT size=2>Monitor-NewsLetter you made already a public 
announcement</FONT></DIV>
<DIV><FONT size=2>to that extend, "that Visual Basic as a programming language 
is being added", but up till </FONT><FONT size=2>now, so far, have yet to 
see</FONT></DIV>
<DIV><FONT size=2>the "prosperous deeds being put into action".</FONT></DIV>
<DIV><FONT size=2></FONT>&nbsp;</DIV>
<DIV><FONT size=2>Therefore again&nbsp;please 'end'&nbsp;the "unfinished 
quote":</FONT></DIV>
<DIV><FONT size=2>
<DIV><FONT size=2>"For accessing the above functionalities, wich are most 
intresting to users in/for&nbsp;</FONT><FONT size=2>their 
automation</FONT></DIV>
<DIV><FONT size=2>+programming efforts on program's 'daily usage' 
functionalities and of which most of these are</FONT></DIV>
<DIV><FONT size=2>held in dll, ocx or com files and for which most are also 
commonly shipped with any other</FONT></DIV>
<DIV><FONT size=2>applications/programs and which access is therefore also 
usualy provided for free by most</FONT></DIV>
<DIV><FONT size=2>software-makers, eg via their program's being (VB) Visual 
Basic-compatable, you can...............</FONT></DIV>
<DIV><FONT 
size=2>...................................................................................................................................".</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV>If this answering is to pre-mature, impossible and front running on later 
this year to be announced news that you will</DIV>
<DIV>finally add the missing "straight-forward programming access to your 
program" feature, than I am afraid "that's to late", eg</DIV>
<DIV>overhere it is the talk of the town (but will be a&nbsp;major dessalution 
if adding it gets posponed again, eg and a tremoundous</DIV>
<DIV>slap in the face for the advancees having had bought program on 
"programming features" recommendations).</DIV>
<DIV>&nbsp;</DIV>
<DIV>I think it also calls for you to explain the working structure and its 
future of the earlier announced (see Cheryl's mail below)</DIV>
<DIV>but on pure DOS based PowerBASIC program that had a virtual Windows 
compatabillity (Win32s) added (DOSbox), but</DIV>
<DIV>which very old DOS and Win3.11 techniques will be limited + cut down in use 
and cease to&nbsp;exist in the&nbsp;future Windows OS</DIV>
<DIV>versions (2k+, 64-bit).</DIV>
<DIV>(Microsoft has announced that in future programs it will not 
allow&nbsp;these virtual machines to operate anymore, eg access</DIV>
<DIV>to DOS (Win3.1) will not&nbsp;be available anymore either (perhaps not on 
start up)).</DIV>
<DIV>&nbsp;</DIV>
<DIV>Thank you kindly for forwarding the other 2 questions on to your design 
dep.,&nbsp;of which only the latter 3td-€URO</DIV>
<DIV>is "cosmetic and of a less pranging importance" urgence, but surely know 
that you+your designers can see the</DIV>
<DIV>importance in adding the 2nd question's (also cosmetic(?)) 
Switches&amp;Parameters&nbsp;features to the program.</DIV></FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV>Regards,<BR>Ton Maas<BR><A 
href="mailto:ms-irb@xxxxxxxxxxxxxxxx";>ms-irb@xxxxxxxxxxxxxxxx</A><BR>Dismiss the 
".nospam" bit (including the dot) when replying and<BR>note the new address 
change. Also for my Homepage<BR><A 
href="http://home.planet.nl/~anthmaas";>http://home.planet.nl/~anthmaas</A></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT size=2>
<DIV>----- Original Message ----- 
<DIV>From: A.J. Maas &lt;<A 
href="mailto:anthmaas@xxxxxxxxx";>anthmaas@xxxxxxxxx</A>&gt;</DIV>
<DIV>To: Metastock-List &lt;<A 
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A>&gt;</DIV>
<DIV>Sent: donderdag 4 november 1999 1:33</DIV>
<DIV>Subject: Re: Increasing the MetaStock(R) Formula Language with MetaStock 
7</DIV></DIV>
<DIV><BR></DIV>&gt; Dear Cheryl + EquisSupp,<BR>&gt; <BR>&gt; &gt; Things that 
you cannot do with an MSX DLL include:<BR>&gt; &gt; * GUI functions including 
plotting and user dialogs.<BR>&gt; &gt; * Access the standard MetaStock built-in 
functions from within your DLL.<BR>&gt; <BR>&gt; For accessing the above 
functionalities, wich are most intresting to users in/for<BR>&gt; their 
automation +programming efforts on program's 'daily usage' 
functionalities<BR>&gt; and of which most of these are held in dll, ocx or com 
files and for which most<BR>&gt; are also commonly shipped with any other 
applications/programs and which<BR>&gt; access is therefore also usualy provided 
for free by most software-makers, eg<BR>&gt; via their program's (VB) Visual 
Basic-compatabilitiness, you can.......................<BR>&gt; 
................................................................................................................... 
.<BR>&gt; <BR>&gt; The above was missing in your excellent explanation briefing 
(at the finishing<BR>&gt; end) on the new in MS v7 included MSDK's 
"MSX-API"-functionality extension<BR>&gt; feature.<BR>&gt; <BR>&gt; Hope this 
time around you can finish it, by providing us the "missing dotted"<BR>&gt; 
line(s) at the end!.<BR>&gt; <BR>&gt; Adding the PowerBASIC compatabliness is 
surely an attractive programming tool,<BR>&gt; but is much for the very advanced 
users that are looking for "Accounting Programming"<BR>&gt; ways within the MS 
program, and not for the majority of users who would like programming<BR>&gt; 
and automating the average Accounting- and most of the Technical functionalities 
of<BR>&gt; the program, eg accessable through the parts mentioned at the top 
(and mentioned<BR>&gt; here above in the "Things you cannot do 
with.................."-section).&nbsp;&nbsp;&nbsp; <BR>&gt; &nbsp;<BR>&gt; 
Regards,<BR>&gt; Ton Maas<BR>&gt; <A 
href="mailto:ms-irb@xxxxxxxxxxxxxxxx";>ms-irb@xxxxxxxxxxxxxxxx</A><BR>&gt; 
Dismiss the ".nospam" bit (including the dot) when replying and<BR>&gt; note the 
new address change. Also for my Homepage<BR>&gt; <A 
href="http://home.planet.nl/~anthmaas";>http://home.planet.nl/~anthmaas</A><BR>&gt; 
<BR>&gt; ------snip------<BR>&gt; <BR></FONT></DIV>
<DIV><FONT size=2>
<DIV>----- Original Message ----- 
<DIV>From: Equis Support &lt;<A 
href="mailto:support@xxxxxxxxx";>support@xxxxxxxxx</A>&gt;</DIV>
<DIV>To: &lt;<A 
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A>&gt;</DIV>
<DIV>Sent: woensdag 3 november 1999 0:13</DIV>
<DIV>Subject: Increasing the MetaStock(R) Formula Language with MetaStock 
7</DIV></DIV>
<DIV><BR></DIV>&gt; I've noticed several emails lately discussing MetaStock's 
Formula Language<BR>&gt; capabilities.&nbsp; I would like to take this time to 
introduce you to a new<BR>&gt; feature added in MetaStock 7.&nbsp; The new 
MetaStock External Function (MSX)<BR>&gt; Application Programming Interface 
(API), available in the MetaStock<BR>&gt; Developer's Kit, allows software 
developers to dynamically add externally<BR>&gt; defined functions to the 
MetaStock Formula Language, in MetaStock version<BR>&gt; 7.0 and later.<BR>&gt; 
<BR>&gt; When MetaStock initializes, it scans a pre-defined folder, looking for 
any<BR>&gt; DLLs that correctly implement the MSX API.&nbsp; When an MSX DLL is 
found, the<BR>&gt; functions that it implements are automatically added to the 
MetaStock<BR>&gt; Formula Language.<BR>&gt; These new functions can be used to 
create Custom Indicators, Explorations,<BR>&gt; System Tests and Expert Advisors 
using MetaStock's formula tools.<BR>&gt; The MSX API supports any programming 
language that meets the following<BR>&gt; criteria:<BR>&gt; * exports DLL 
functions by name <BR>&gt; * supports the stdcall stack frame convention<BR>&gt; 
* creates 32-bit DLLs for Windows 95, Windows 98, or Windows NT<BR>&gt; version 
4.0 or greater<BR>&gt; This type of DLL is commonly called a Win32 DLL.&nbsp; 
<BR>&gt; <BR>&gt; Note: Microsoft Visual Basic does not have the capability to 
produce a Win32<BR>&gt; DLL.&nbsp; Therefore, MSX DLLs cannot be written in 
Microsoft Visual Basic.&nbsp;&nbsp; A<BR>&gt; good alternative for VB 
programmers is PowerBASIC, an inexpensive compiled<BR>&gt; Basic that is 
syntax-compatible with VB and can produce Win32 DLLs.<BR>&gt; MSX DLL 
Capabilities<BR>&gt; The functions that can be implemented in MSX DLLs are 
similar in behavior to<BR>&gt; the Standard built-in MetaStock functions.&nbsp; 
In other words, MSX Functions<BR>&gt; can be written to perform calculations 
based on any available price data or<BR>&gt; results of other functions.&nbsp; 
All MSX DLL functions return a data array.<BR>&gt; This exactly parallels the 
behavior of the MetaStock built-in functions.<BR>&gt; The returned data array 
can be plotted by Custom Indicators or used in any<BR>&gt; way that a standard 
built-in function can be used.&nbsp; <BR>&gt; MSX DLLs can perform calculations 
of virtually unlimited complexity.&nbsp; You<BR>&gt; have the full power of 
conventional programming languages like C or Pascal<BR>&gt; with all of their 
logic, data manipulation and rich flow-control<BR>&gt; capabilities.<BR>&gt; 
Things that you can do with an MSX DLL include:<BR>&gt; * Implement functions 
not provided with MetaStock.<BR>&gt; * Perform complex calculations on price 
data.<BR>&gt; * Provide multiple functions in a single MSX DLL.<BR>&gt; * Access 
stored MetaStock price data using MSFL (included in the<BR>&gt; MetaStock 
Developers Kit - see the MSFL documentation for details).<BR>&gt; * Create 
functions that can be used by Custom Indicators, System<BR>&gt; Tests, 
Explorations, and Experts.<BR>&gt; * Distribute your compiled MSX DLL to other 
users.<BR>&gt; <BR>&gt; Things that you cannot do with an MSX DLL 
include:<BR>&gt; * GUI functions including plotting and user dialogs.<BR>&gt; * 
Access the standard MetaStock built-in functions from within your<BR>&gt; 
DLL.<BR>&gt; <BR>&gt; This capability is already in MetaStock Professional 7.0 
and will be in the<BR>&gt; upcoming MetaStock End-Of-Day 7.0. The MetaStock 
Developer's Kit is expected<BR>&gt; to be available in late November.&nbsp; For 
the latest details periodically check<BR>&gt; <A 
href="http://www.equis.com/partners/developers/";>http://www.equis.com/partners/developers/</A><BR>&gt; 
<BR>&gt; Cheryl Elton<BR>&gt; Product Development<BR>&gt; Equis International, 
Inc<BR>&gt; http://www.equis.com<BR>&gt; 
<BR></FONT></DIV>
<BLOCKQUOTE 
style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
  <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
  <DIV 
  style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> 
  Equis Support 
  </DIV>
  <DIV style="FONT: 10pt arial"><B>To:</B> <A href="mailto:anthmaas@xxxxxxxxx"; 
  title=anthmaas@xxxxxxxxx>'A.J. Maas'</A> </DIV>
  <DIV style="FONT: 10pt arial"><B>Sent:</B> maandag 29 november 1999 
18:53</DIV>
  <DIV style="FONT: 10pt arial"><B>Subject:</B> RE: Support = required</DIV>
  <DIV><BR></DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN class=940414917-29111999>Mr. 
  Maas,</SPAN></FONT></DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN 
  class=940414917-29111999></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN class=940414917-29111999>For 
  the first question, we're not sure where you received the quote that you are 
  trying to have completed. That quote has nothing to do with the MSX since it 
  does not interface to VB or VBA.</SPAN></FONT></DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN 
  class=940414917-29111999></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN class=940414917-29111999>The 
  second and third are design issues.&nbsp;They have been forwarded&nbsp;to our 
  design department and will be left in their hands.</SPAN></FONT></DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN 
  class=940414917-29111999></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN 
  class=940414917-29111999>Sincerely,</SPAN></FONT></DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN 
  class=940414917-29111999></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN 
  class=940414917-29111999>Equis Support<BR><A 
  href="http://www.equis.com/";>http://www.equis.com/</A><BR><A 
  href="http://www.equis.com/customer/support/";>http://www.equis.com/customer/support/</A></SPAN></FONT></DIV>
  <DIV>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN 
  class=940414917-29111999>Please include previous email answers and questions 
  in your response. </SPAN></FONT></DIV>
  <DIV>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN 
  class=940414917-29111999>Equis and MetaStock and MetaStock Professional are 
  registered trademarks<BR>of Equis International.&nbsp; Achelis Binary Wave, 
  The DownLoader, Expert<BR>Advisor, OptionScope, Quotecenter, and Smart Charts 
  are trademarks of<BR>Equis International.<BR></SPAN></FONT></DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN 
  class=940414917-29111999></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN 
  class=940414917-29111999></SPAN></FONT>&nbsp;</DIV>
  <BLOCKQUOTE style="MARGIN-RIGHT: 0px">
    <DIV align=left class=OutlookMessageHeader dir=ltr><FONT face=Tahoma 
    size=2>-----Original Message-----<BR><B>From:</B> A.J. Maas 
    [mailto:anthmaas@xxxxxxxxx]<BR><B>Sent:</B> Monday, November 22, 1999 4:15 
    PM<BR><B>To:</B> Equis Support<BR><B>Cc:</B> 
    Metastock-List<BR><B>Subject:</B> Support = required<BR><BR></DIV></FONT>
    <DIV><FONT size=2>The following are 3 very urgent questions!!</FONT></DIV>
    <DIV><FONT size=2>Can you&nbsp;please reply ?</FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT size=2><STRONG>1. Question that was recenty raised&nbsp;in my 
    19991104-mail to you, Equis Support,&nbsp;with&nbsp;</STRONG></FONT><FONT 
    size=2><STRONG>subject:</STRONG></FONT></DIV>
    <DIV><FONT size=2><STRONG>&nbsp;&nbsp;&nbsp; "Re: Increasing the 
    MetaStock(R) Formula Language with MetaStock 7", which</STRONG></FONT></DIV>
    <DIV><FONT size=2><STRONG>&nbsp;&nbsp;&nbsp;&nbsp;up till now, 
    unfortunately, is still left unanswered (by your Support 
    Dep.).</STRONG></FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>&gt; Things that you cannot do with an MSX DLL 
    include:<BR>&gt; * GUI functions including plotting and user 
    dialogs.<BR>&gt; * Access the standard MetaStock built-in functions from 
    within your DLL.</FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT size=2>"For accessing the above functionalities, wich are most 
    intresting to users in/for&nbsp;</FONT><FONT size=2>their 
    automation</FONT></DIV>
    <DIV><FONT size=2>+programming efforts on program's 'daily usage' 
    functionalities and of which most of these are</FONT></DIV>
    <DIV><FONT size=2>held in dll, ocx or com files and for which most are also 
    commonly shipped with any other</FONT></DIV>
    <DIV><FONT size=2>applications/programs and which access is therefore also 
    usualy provided for free by most</FONT></DIV>
    <DIV><FONT size=2>software-makers, eg via their program's being (VB) Visual 
    Basic-compatable, you can...............</FONT></DIV>
    <DIV><FONT 
    size=2>...................................................................................................................................".</FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT size=2>The above was missing in your excellent explanation 
    briefing (at the finishing end) on the new</FONT></DIV>
    <DIV><FONT size=2>in MSK v7 included MSDK's "MSX-API"-functionality 
    extension feature.</FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT size=2>Hope this time around you can finish it, by providing us 
    the "missing dotted" line(s) at the above end!.</FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><STRONG><FONT size=2>2. Why do the MetaStock and Downloader programs on 
    'Run'&nbsp;do not have&nbsp;any</FONT></STRONG></DIV>
    <DIV><FONT size=2><STRONG>&nbsp;&nbsp; &nbsp;command line 
    Switches/Parameters ? </STRONG></FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>Many programs have switches/parameters added to their 
    command lines, that can be used</FONT></DIV>
    <DIV><FONT size=2>by </FONT><FONT size=2>user to run/open the program 
    with/on certain conditions.</FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>For example&nbsp;adding an /E switch/parameter to the 
    standard MSK command line <FONT size=2>could then</FONT></FONT></DIV>
    <DIV><FONT size=2><FONT size=2>enable user to&nbsp;open up with the MSK's 
    Explorer&nbsp;:</FONT></FONT></DIV>
    <DIV><FONT 
    size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
    C:\Equis\Mswin\mswin.exe /E</FONT></DIV>
    <DIV><FONT size=2>or an /S to open up with the MSK's SystemTest 
    :</FONT></DIV>
    <DIV><FONT size=2>
    <DIV><FONT 
    size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
    C:\Equis\Mswin\mswin.exe /S</FONT></DIV>
    <DIV>or for the DLR's Convert Tool for the daily file updates :</DIV>
    <DIV>
    <DIV><FONT 
    size=2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
    C:\Equis\Dlwin\dlwin.exe /C</FONT></DIV></DIV>
    <DIV>&nbsp;</DIV>
    <DIV>I usualy work with Layouts so I won't go further in to the fact that 
    Charts+Layouts can be</DIV>
    <DIV>opened directly from the (Run) command line&nbsp;:</DIV>
    <DIV>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
    C:\Equis\Mswin\Charts\MyChart.mwc</DIV>
    <DIV>or the equivelant :</DIV>
    <DIV>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
    &nbsp;"C:\Equis\Mswin\mswin.exe C:\Equis\Mswin\Charts\MyChart.mwc"</DIV>
    <DIV>will both open the Chart named MyChart in the Charts folder.</DIV>
    <DIV>&nbsp;</DIV>
    <DIV>But advanced programs do&nbsp;also have advanced command-line 
    procedures (switches and parameters)</DIV>
    <DIV>to directly open&nbsp;a program with&nbsp;a by user desired Tool (a sub 
    program).</DIV>
    <DIV>These via parameters and&nbsp;switches (common in most PC programs) 
    advanced commands procedures</DIV>
    <DIV>are&nbsp;up till now not been added/available. They are not available 
    to user :</DIV>
    <DIV>neither for the stand-alone MSK program and not for the covered DLR 
    program.</DIV>
    <DIV></FONT>&nbsp;</DIV></DIV>
    <DIV><FONT size=2><STRONG>3. Tho slightly cosmetic of nature, is this 
    question:&nbsp;are MSK/DLR also EURO (€) Compatible ? </STRONG></FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>Refering to&nbsp;your previous mailings/billboard 
    announcements, in which you stated that</FONT></DIV>
    <DIV><FONT size=2>the MetaStock/Downloader </FONT><FONT size=2>programs are 
    €URO ready, and with the excellent new version</FONT></DIV>
    <DIV><FONT size=2>of the AutoIt program being </FONT><FONT size=2>capable 
    </FONT><FONT size=2>to add(send) the&nbsp;ASCII-codes(characters) to 
    </FONT><FONT size=2>a security's Name field</FONT></DIV>
    <DIV><FONT size=2>----------</FONT><FONT size=2></FONT></DIV>
    <DIV><FONT size=2>"like when using using the ALT key </FONT><FONT size=2>and 
    the numeric </FONT><FONT size=2>keypad </FONT><FONT size=2>(e.g. ALT+65 = 
    'A' or ALT+0128 = '€' or ALT+0165 = ' ')"</FONT></DIV>
    <DIV><FONT size=2>----------</FONT></DIV>
    <DIV><FONT size=2>and </FONT><FONT size=2>have </FONT><FONT size=2>noticed 
    </FONT><FONT size=2>that once one </FONT><FONT size=2>of the ASCII (via 
    ALT+Numblock) </FONT><FONT size=2>characters is required, the 
    Downloader</FONT></DIV>
    <DIV><FONT size=2>will&nbsp;reflect and </FONT><FONT size=2>produce 
    </FONT><FONT size=2>the sign correctly, but that </FONT><FONT 
    size=2>the&nbsp;MSK/DLR-programs will not ever produce</FONT></DIV>
    <DIV><FONT size=2>the €&nbsp;sign, let alone </FONT><FONT size=2>correctly. 
    </FONT><FONT size=2>All that can be seen is a single fat Bold vertical bar. 
    </FONT><FONT size=2><FONT size=2>As you can see above,</FONT></FONT></DIV>
    <DIV><FONT size=2><FONT size=2>h</FONT><FONT size=2>ere </FONT><FONT 
    size=2>on </FONT><FONT size=2>my PC and for in </FONT><FONT 
    size=2>this</FONT><FONT size=2> at the moment used </FONT><FONT 
    size=2>Outlook Express </FONT><FONT size=2>mail-program, </FONT><FONT 
    size=2>the € sign does come</FONT></FONT></DIV>
    <DIV><FONT size=2><FONT size=2>up very nicely. <FONT size=2>It will also 
    work very well and come up nicely&nbsp;</FONT><FONT size=2>in&nbsp;all 
    </FONT><FONT size=2>of&nbsp;the other € sign-compatible 
    programs.</FONT></DIV></FONT></FONT>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>From me here typing these charcters into this mail, you 
    can </FONT><FONT size=2>notice </FONT><FONT size=2>that my&nbsp;keyboard's 
    numeric</FONT></DIV>
    <DIV><FONT size=2>keypad-</FONT><FONT size=2>functionality&nbsp;and the 
    input + procedure </FONT><FONT size=2>(see&nbsp;"ALT+" above)&nbsp;are 
    here&nbsp;working perfectly, eg</FONT></DIV>
    <DIV><FONT size=2>upose </FONT><FONT size=2>to the fat 'bar' produced in 
    MSK's or DLR's Name fields (see inserted gif below).</FONT></DIV>
    <DIV><FONT size=2>However,&nbsp;</FONT><FONT size=2>thus not within 
    </FONT><FONT size=2>the Downloader v7.0&nbsp;and&nbsp;</FONT><FONT 
    size=2>not within the Metastock v6.52 programs.</FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT size=2>To test for the EURO (€) sign Compatibility - 
    using&nbsp;the "ALT+0128" procedure:</FONT></DIV>
    <DIV><FONT size=2>&nbsp;&nbsp;&nbsp;&nbsp; -in MetaStock: create a New 
    Custom Indicator and send&nbsp;above code to its Name field.</FONT></DIV>
    <DIV><FONT size=2>&nbsp;&nbsp; &nbsp; -in the Downloader: create a New 
    Security and&nbsp;send above code to its Name&nbsp;field.</FONT></DIV>
    <DIV><BR>Regards,<BR>Ton Maas<BR><A 
    href="mailto:ms-irb@xxxxxxxxxxxxxxxx";>ms-irb@xxxxxxxxxxxxxxxx</A><BR>Dismiss 
    the ".nospam" bit (including the dot) when replying and<BR>note the new 
    address change. Also for my Homepage<BR><A 
    href="http://home.planet.nl/~anthmaas";>http://home.planet.nl/~anthmaas</A></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><IMG align=baseline alt="" border=0 hspace=0 
    src="cid:940414917@xxxxxxxxxxxxx";></DIV>
    <DIV>&nbsp;</DIV>
    <DIV style="FONT: 10pt arial">&nbsp;</DIV>
    <DIV style="FONT: 10pt arial">&nbsp;</DIV>
    <DIV style="FONT: 10pt arial">&nbsp;</DIV>
    <DIV style="FONT: 10pt arial"><A name="AutoIt History"><FONT face=Arial 
    size=5><EM><STRONG>AutoIt v2.21 released</STRONG></EM></FONT></A></DIV>
    <DIV style="FONT: 10pt arial">&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>AutoIt v2.21 has been released at <A 
    href="http://www.hidden.demon.co.uk/AutoIt/index.html";>http://www.hidden.demon.co.uk/AutoIt/index.html</A>.&nbsp;<BR>The 
    recent history file is listed below.</FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT size=2>------------snip-------------</FONT></DIV>
    <DIV>&nbsp;</DIV><FONT size=2>
    <P><A name="AutoIt History"><FONT face=Arial size=5><EM><STRONG>AutoIt 
    History</STRONG></EM></FONT></A></P>
    <P><FONT face=Arial><B><U>20/11/99 - v2.21</U></B></FONT></P>
    <UL>
      <LI><FONT face=Arial>Can now Send decimal ASCII codes, like when using 
      using the ALT key and the<BR>numeric keypad (e.g. ALT+65 = 'A').&nbsp; 
      Very useful for sending characters that don't<BR>usually work (e.g. '~' on 
      an Italian keyboard).</FONT></LI></UL>
    <P><FONT face=Arial><B><U>18/11/99 - v2.2</U></B></FONT></P>
    <UL>
      <LI><FONT face=Arial>Can now Run programs as either hidden, maximized or 
      minimized (great for avoiding black<BR>&nbsp;screens when executing DOS 
      commands) </FONT>
      <LI><FONT face=Arial>RunWait will put a program's return code in 
      %ERRORLEVEL% </FONT>
      <LI><FONT face=Arial>The WinWait group of functions can be set to timeout 
      after a period of time<BR>&nbsp;(%ERRORLEVEL% can be checked to see if the 
      function timed out or not) </FONT>
      <LI><FONT face=Arial>WinShow command added (previously, there was no way 
      to "undo" a WinHide!!!!) </FONT></LI></UL></FONT>
    <DIV><FONT face=Arial size=2>-------------snip-------------</FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT face=Arial size=2>AutoIt Homepage: <A 
    href="http://www.hidden.demon.co.uk/AutoIt/index.html";>http://www.hidden.demon.co.uk/AutoIt/index.html</A></DIV></BLOCKQUOTE></BLOCKQUOTE></FONT></BODY></HTML>
</x-html>From ???@??? Mon Nov 29 19:35:44 1999
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Message-ID: <012f01bf3acb$7fc740c0$09dd79c3@xxxxx>
From: "A.J. Maas" <anthmaas@xxxxxxxxx>
To: "Equis Support" <support@xxxxxxxxx>
Cc: "Metastock-List" <metastock@xxxxxxxxxxxxx>, <stubner@xxxxxxxxxxxxx>
References: <24FA77225FA5D111869F0000C025B6F2C559FA@xxxxxxxxxxxxxxxxx>
Subject: Re: Printing Charts with version 6.52
Date: Tue, 30 Nov 1999 01:30:05 +0100
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<META content="MSHTML 5.00.2722.2800" name=GENERATOR>
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<BODY bgColor=#ffffff>
<DIV><FONT size=2>Hello Equis Support,</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT size=2>Roughly the full story. Hope you can shed some light on it. 
</FONT></DIV>
<DIV><BR>Regards,<BR>Ton Maas<BR><A 
href="mailto:ms-irb@xxxxxxxxxxxxxxxx";>ms-irb@xxxxxxxxxxxxxxxx</A><BR>Dismiss the 
".nospam" bit (including the dot) when replying and<BR>note the new address 
change. Also for my Homepage<BR><A 
href="http://home.planet.nl/~anthmaas";>http://home.planet.nl/~anthmaas</A></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT size=2>cc - H Stubner</FONT></DIV>
<DIV><FONT size=2>cc - MetaStock-List</FONT></DIV>
<BLOCKQUOTE 
style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
  <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
  <DIV 
  style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> 
  Equis Support 
  </DIV>
  <DIV style="FONT: 10pt arial"><B>To: A.J. Maas</B></DIV>
  <DIV style="FONT: 10pt arial"><B>Sent:</B> maandag 29 november 1999 0:08</DIV>
  <DIV style="FONT: 10pt arial"><B>Subject:</B> RE: Printing Charts with version 
  6.52</DIV>
  <DIV><BR></DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN class=130170723-28111999>Mr. 
  Maas,</SPAN></FONT></DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN 
  class=130170723-28111999></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2><SPAN class=130170723-28111999>Your 
  original email and response was not included in this email. What is your 
  original question? We will need this to research the issue 
  further.</SPAN></FONT></DIV>
  <DIV>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2>Equis Support<BR><A 
  href="http://www.equis.com/";>http://www.equis.com/</A><BR><A 
  href="http://www.equis.com/customer/support/";>http://www.equis.com/customer/support/</A></FONT></DIV>
  <DIV>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2>Please include previous email 
  answers and questions in your response. </FONT></DIV>
  <DIV>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2>Equis and MetaStock and MetaStock 
  Professional are registered trademarks<BR>of Equis International.&nbsp; 
  Achelis Binary Wave, The DownLoader, Expert<BR>Advisor, OptionScope, 
  Quotecenter, and Smart Charts are trademarks of<BR>Equis 
  International.</FONT></DIV>
  <DIV><FONT color=#0000ff face=Arial size=2></FONT>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2></FONT>&nbsp;</DIV>
  <DIV><FONT color=#0000ff face=Arial size=2>
  <DIV style="FONT: 10pt arial"><FONT color=#000000>----- Original Message ----- 
  </FONT></DIV>
  <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><FONT 
  color=#000000><B>From: Heidi Stubner</B>&nbsp; </FONT></DIV>
  <DIV style="FONT: 10pt arial"><FONT color=#000000><B>To:</B> <A 
  href="mailto:metastock@xxxxxxxxxxxxx"; 
  title=metastock@xxxxxxxxxxxxx>metastock@xxxxxxxxxxxxx</A> </FONT></DIV>
  <DIV style="FONT: 10pt arial"><FONT color=#000000><B>Sent:</B> vrijdag 26 
  november 1999 15:50</FONT></DIV>
  <DIV style="FONT: 10pt arial"><FONT color=#000000><B>Subject:</B> Re: Printing 
  Charts with version 6.52</FONT></DIV>
  <DIV><BR></DIV><FONT color=#000000>Thanks. I downloaded it Wednesday, but I 
  believe I already had the current version. The printer driver comes with the 
  Windows 95 software, so when I installed Windows 95 I accessed my printer 
  along with its current printer driver. The only question in my mind is . . . 
  when I installed Windows 95 printer I was given a printer driver version of 
  4.0. Is this still the most recent driver? You can not access the printer 
  driver from the internet. It comes with your Windows 95/98. I'm thinking that 
  upgrading to Windows 98 might help. What do you think?<BR><BR>At 01:36 AM 
  11/26/1999 +0100, you wrote: <BR>&gt;&gt;&gt;&gt;<BR></FONT>
  <BLOCKQUOTE><FONT color=#000000>Welcome to HP LaserJet 4M Support 
    http://www.hp.com/cposupport/prodhome/lj4m.html <BR>click grey-button for 
    the "Download the latest software!"-site: HP LaserJet 4M Printer 
    Software-Windows 
    section<BR>http://www.hp.com/cposupport/indexes1/lj4ms.html#win<BR>additional 
    info http://www.hp.com/cposupport/indexes1/win98_info.html (Since I have a 
    DeskJet <BR></FONT></BLOCKQUOTE></DIV></FONT>
  <DIV>&nbsp;</DIV>
  <DIV>&nbsp;</DIV>
  <BLOCKQUOTE style="MARGIN-RIGHT: 0px">
    <DIV align=left class=OutlookMessageHeader dir=ltr><FONT face=Tahoma 
    size=2>-----Original Message-----<BR><B>From:</B> A.J. Maas</FONT></DIV>
    <DIV align=left class=OutlookMessageHeader dir=ltr><FONT face=Tahoma 
    size=2><B>Sent:</B> Thursday, November 25, 1999 5:36 PM<BR><B>To:</B> 
    Metastock-List<BR><B>Cc:</B> Equis Support<BR><B>Subject:</B> Re: Printing 
    Charts with version 6.52<BR><BR></DIV></FONT>
    <DIV><FONT size=2>Welcome to HP LaserJet 4M Support</FONT></DIV>
    <DIV><FONT size=2><A 
    href="http://www.hp.com/cposupport/prodhome/lj4m.html";>http://www.hp.com/cposupport/prodhome/lj4m.html</A>&nbsp;<BR>click 
    grey-button for the "Download the latest software!"-site: HP LaserJet 4M 
    Printer Software-Windows section<BR><A 
    href="http://www.hp.com/cposupport/indexes1/lj4ms.html#win";>http://www.hp.com/cposupport/indexes1/lj4ms.html#win</A><BR>additional 
    info</FONT></DIV>
    <DIV><FONT size=2><A 
    href="http://www.hp.com/cposupport/indexes1/win98_info.html";>http://www.hp.com/cposupport/indexes1/win98_info.html</A></FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT size=2>(Since I have a DeskJet had to go through the same 
    routine).</FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT size=2>-Check out this Bi-directional section (eg&nbsp;switch 
    this setting off)</FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT size=2>-also try the RAW printing (change printer 
    settings)</FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>-and n</FONT><FONT size=2>ow for Equis, what is your next 
    reply, since no new drivers are needed for using LJ4m in Win98 ????? 
    </FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT size=2>Regards,<BR>Ton Maas<BR><A 
    href="mailto:ms-irb@xxxxxxxxxxxxxxxx";>ms-irb@xxxxxxxxxxxxxxxx</A><BR>Dismiss 
    the ".nospam" bit (including the dot) when replying and<BR>note the new 
    address change. Also for my Homepage<BR><A 
    href="http://home.planet.nl/~anthmaas";>http://home.planet.nl/~anthmaas</A></FONT></DIV>
    <DIV>&nbsp;</DIV>
    <DIV><FONT size=2>
    <H1>
    <CENTER>Windows 98 Information </CENTER></H1>
    <TABLE align=center border=0 cellPadding=5 cellSpacing=0 width=480>
      <TBODY>
      <TR align=left>
        <TD><FONT size=+1><B>If you are upgrading your computer to Microsoft 
          Windows 98 from Windows 95, The Hewlett Packard LaserJet printer 
          software that you are currently using for Windows 95 is compatible 
          with the Windows 98 Operating System. There is no need to obtain new 
          drivers. If you were successfully printing with Windows 95 software 
          and have upgraded to Windows 98, you should experience the same degree 
          of success.</B></FONT> <BR><BR><FONT size=-1><FONT 
          color=#cc0000>NOTE:</FONT><I> All HP LaserJet printers prior to the HP 
          LaserJet 4 printer were not sold with HP driver software. This 
          includes the original HP LaserJet printer family, the HP LaserJet II 
          printer family, the HP LaserJet III printer family, and HP LaserJet 
          2000 printer. The printer driver for these products is included with 
          the Windows 98 operating system. Use the ADD PRINTER wizard to install 
          that print driver. <BR><BR>
          <UL>See additional printer specific information below.</I></FONT> 
          </UL><FONT size=-1>If you are adding an HP LaserJet printer to a 
          Windows 98 system, the Microsoft printer mini-driver will 
          automatically be installed by the Windows 98 "Plug and Play" feature. 
          HP printer software is not required for printer setup when the "Plug 
          and Play" feature has been activated. <FONT color=#cc0000>EXCEPTION: 
          </FONT><I>When using an HP Color LaserJet or HP Color LaserJet 5 
          series printer in Windows 98, the Hewlett Packard Color LaserJet 
          Windows 95 drivers must be used instead of the drivers automatically 
          installed by Windows 98.</I> If you wish to install the HP printer 
          driver software, you can download the software from the Web and follow 
          its instructions, or you can use the appropriate floppy disk or CD and 
          complete the following setup process:</FONT> <FONT size=-1>
          <UL>
            <LI>Insert 3.5 " floppy Disk #1 or CD into appropriate drive<BR>
            <LI>Run *:\setup.exe (* is "a" or "d" drive) 
          </LI></UL></FONT><BR><BR><FONT size=+1>Arabic Drivers: 
          <BR><BR></FONT><FONT size=-1>The Arabic version of Windows 98 will not 
          be available until the Fall of 1998. Information regarding the Arabic 
          driver and Windows 98 compatibility will be available sometime in the 
          Fall. New information will appear on this page as it becomes 
          available.</FONT> <BR><BR><FONT size=+1>Asian Drivers: 
          <BR><BR></FONT><FONT size=-1>Asian versions of Windows 98 will not be 
          available until on or after July 25, 1998. Information regarding the 
          Asian drivers (Japanese, Korean, Simplified Chinese, Traditional 
          Chinese) and Windows 98 compatibility will be available in mid-July. 
          New information will appear on this page as it becomes 
          available.</FONT> <BR><BR><FONT size=+1>Hebrew Drivers: 
          <BR><BR></FONT><FONT size=-1>The Hebrew version of Windows 98 will not 
          be available until the Fall of 1998. Information regarding the Hebrew 
          driver and Windows 98 compatibility will be available sometime in the 
          Fall. New information will appear on this page as it becomes 
          available.</FONT> 
<BR><BR></TD></TR></TBODY></TABLE></FONT></DIV></BLOCKQUOTE></BLOCKQUOTE><FONT 
size=2>
<DIV>
<DIV style="FONT: 10pt arial">&nbsp;</DIV>
<DIV style="FONT: 10pt arial">&nbsp;</DIV>
<DIV style="FONT: 10pt arial">&nbsp;</DIV>
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV 
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A 
href="mailto:anthmaas@xxxxxxxxx"; title=anthmaas@xxxxxxxxx>A.J. Maas</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A 
href="mailto:metastock@xxxxxxxxxxxxx"; 
title=metastock@xxxxxxxxxxxxx>metastock@xxxxxxxxxxxxx</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> woensdag 24 november 1999 1:25</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Printing Charts with version 
6.52</DIV>
<DIV><BR></DIV>
<DIV><FONT size=2>Some additional tips:</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT size=2>
<DIV><FONT size=2>Resources</FONT></DIV>
<DIV><FONT size=2>-Swapfile/RAM/GDI was mentioned</FONT></DIV>
<DIV></FONT><FONT size=2></FONT>&nbsp;</DIV></DIV>
<DIV><FONT size=2>Video driver</FONT></DIV>
<DIV><FONT size=2>-was mentioned</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT size=2>Video settings</FONT></DIV>
<DIV><FONT size=2>-change to 256 colours (=min and uses lowest resources) and 
test </FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT size=2>Printer driver</FONT></DIV>
<DIV><FONT size=2>-was not mentioned, check the software settings on PC and with 
the hardware manufacturer's support dep. </FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT size=2>Safe Mode</FONT></DIV>
<DIV><FONT size=2>-Boot Win in Safe Mode&nbsp;and copy exact your actions, eg to 
have a starting point of possible causes</FONT></DIV>
<DIV><FONT size=2></FONT>&nbsp;</DIV>
<DIV><FONT size=2>Word</FONT></DIV>
<DIV><FONT size=2>-Print the 100 charts/pages from Word (Word is a mem consumer 
by default) to see</FONT></DIV>
<DIV><FONT size=2>&nbsp;if it is perhaps printer/os/mem/metastock 
related</FONT></DIV>
<DIV><FONT size=2></FONT>&nbsp;</DIV>
<DIV><FONT size=2>Spooling</FONT></DIV>
<DIV><FONT size=2>-Change&nbsp;the PC function setting from&nbsp;DeskTop to 
behave as a Network server mode can help</FONT></DIV>
<DIV><FONT size=2>&nbsp;(Control Panel|System|Perfromance|Filesystem|Hard 
disk|Settings), it is then more</FONT></DIV>
<DIV><FONT size=2>&nbsp;designed&nbsp;to operate&nbsp;as a freeway I/O 
"file-</FONT><FONT size=2>transfer" machine</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT size=2>Technet:</FONT></DIV>
<DIV><FONT size=2>-Search the MS Knowledge Base on 'print' problems 
</FONT></DIV>
<DIV><FONT size=2><A 
href="http://www.microsoft.com/technet/support/default.htm";>http://www.microsoft.com/technet/support/default.htm</A></FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><BR>Regards,<BR>Ton Maas<BR><A 
href="mailto:ms-irb@xxxxxxxxxxxxxxxx";>ms-irb@xxxxxxxxxxxxxxxx</A><BR>Dismiss the 
".nospam" bit (including the dot) when replying and<BR>note the new address 
change. Also for my Homepage<BR><A 
href="http://home.planet.nl/~anthmaas";>http://home.planet.nl/~anthmaas</A></DIV></DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>----- Original Message ----- 
<DIV>From: Heidi Stubner </DIV>
<DIV>To: &lt;<A 
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A>&gt;</DIV>
<DIV>Sent: vrijdag 26 november 1999 14:57</DIV>
<DIV>Subject: Re: Printing Charts with version 6.52</DIV></DIV>
<DIV><BR></DIV>
<DIV>&gt; Yes, I do have the newest printer driver.&nbsp; As far as 7.0 EOD 
goes, I dread<BR>&gt; that once I get this problem fixed, there will be 
others.&nbsp; The headache<BR>&gt; never ends!<BR>&gt; <BR>&gt; At 09:30 AM 
11/25/1999 -0600, you wrote:<BR>&gt; &gt;Heidi,<BR>&gt; &gt;<BR>&gt; &gt;Have 
you contacted your printer manufacturer to request the latest driver? <BR>&gt; 
&gt;If your printer manufacturer has a website, it will have driver 
updates<BR>&gt; &gt;there, as a rule.&nbsp; Also, I believe MS has an update 
repository for driver<BR>&gt; &gt;files.&nbsp; The same information applies to 
video card drivers.<BR>&gt; &gt;<BR>&gt; &gt;I ordered the ver 6.52 CD this 
week, and was&nbsp; told that ver 7.0 EOD will be<BR>&gt; &gt;available by year 
end or early into January.&nbsp; If I have interpreted this<BR>&gt; 
&gt;correctly, this should mean by late spring/early summer.&nbsp; Hang in 
there.<BR>&gt; &gt;<BR>&gt; &gt;Al Taglavore<BR>&gt; &gt;<BR>&gt; 
&gt;----------<BR>&gt; &gt;&gt; From: Heidi Stubner </DIV>
<DIV>&gt; &gt;&gt; To: <A 
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A><BR>&gt; 
&gt;&gt; Subject: Re: Printing Charts with version 6.52<BR>&gt; &gt;&gt; Date: 
Wednesday, November 24, 1999 11:09 AM<BR>&gt; &gt;&gt; <BR>&gt; &gt;&gt; Just to 
give you an update (especially for those of you that are also<BR>&gt; &gt;&gt; 
having printer problems), I contacted Equis and they informed me that my<BR>&gt; 
&gt;&gt; printer driver (which apparently effects the Print Preview section) is 
no<BR>&gt; &gt;&gt; longer sufficient for Metastock charts.&nbsp; Although I do 
have the printer<BR>&gt; &gt;&gt; driver for Windows 95, it is too old for 
Metastock &amp; I'll need a newer<BR>&gt; &gt;&gt; printer.&nbsp; If anyone has 
a "newer" printer, I'd love to hear if you have<BR>&gt; &gt;&gt; similar 
problems.&nbsp; A new printer can be expensive - especially if it<BR>&gt; 
&gt;&gt; doesn't solve my problem.&nbsp; Thanks again.<BR>&gt; &gt;&gt; <BR>&gt; 
&gt;&gt; At 08:12 AM 11/24/1999 -0600, you wrote:<BR>&gt; &gt;&gt; &gt;Thanks to 
everyone who replied to my dilemma regarding printing charts. <BR>&gt; 
&gt;It<BR>&gt; &gt;&gt; &gt;doesn't appear that I will be fixing this problem 
anytime soon.<BR>&gt; &gt;&gt; &gt;<BR>&gt; &gt;&gt; &gt;To all <A 
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A> 
recipients:&nbsp; Have a great Thanksgiving!<BR>&gt; &gt;&gt; &gt;<BR>
<BLOCKQUOTE 
style="BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
  <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
  <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From: 
  Heidi Stubner</B></DIV>
  <DIV 
  style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>To:</B> <A 
  href="mailto:metastock@xxxxxxxxxxxxx"; 
  title=metastock@xxxxxxxxxxxxx>metastock@xxxxxxxxxxxxx</A> </DIV>
  <DIV style="FONT: 10pt arial"><B>Sent:</B> dinsdag 23 november 1999 
23:08</DIV>
  <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Printing Charts with version 
  6.52</DIV>
  <DIV><BR></DIV>Thank you for confirming my problems. Suffice to say, I have 
  yet to hear from Equis. From the sounds of it, I should be glad my version 6.5 
  worked without this problem. I too am not thrilled with Reuters or their 
  service so I believe 6.52 will be the final version for myself as well. Thanks 
  again for taking the time to reply.<BR><BR>At 01:44 PM 11/23/1999 -0800, you 
  wrote: <BR>&gt;&gt;&gt;&gt;<BR>
  <BLOCKQUOTE>
    <BLOCKQUOTE>
      <DIV>Heidi, I have always had problems with Metastock (my versions have 
      been 6.5 and 6.52). It isn't a resource problem in the strictest sense, 
      since my system is a Dell 400 MHz Pentium II with Windows 98, 128 MB RAM 
      and a 8 GB hard drive that is 75-80% free. On the other hand, it only 
      happens if I try to work well ahead of the printer, skipping along and 
      telling the system to print charts in advance. After a bit, the blanking 
      of chart areas begins on all subsequent charts. If I do not queue charts, 
      then no problem. Only Metastock messes up. For a variety of reasons, 
      Metastock 6.52 is my last version of this program. There are no MS 
      upgrades in my trading future. And Reuters has about the worst customer 
      support that I have ever seen in a company. It will lose me as a customer 
      within the next 3-6 months unless they suddenly effect a turnaround in 
      performance and price competitiveness. Anyway, I can only add that you are 
      not the only one having printing problems with Metastock. BTW, I am 
      running a HP DeskJet 870cse in spooling mode. Joe</DIV>
      <DIV>&nbsp;</DIV>
      <DIV><B>-----Original Message-----<BR>From: </B>Heidi Stubner </DIV>
      <DIV><B>To: 
      </B>&lt;mailto:metastock@xxxxxxxxxxxxx&gt;metastock@xxxxxxxxxxxxx 
      &lt;metastock@xxxxxxxxxxxxx&gt;<BR><B>Date: </B>Tuesday, November 23, 1999 
      01:16 PM<BR><B>Subject: </B>Re: Printing Charts with version 
      6.52<BR><BR>Chris. I'm thinking along the same lines now too. According to 
      the Performance Tab under Systems I have 64 MB Ram 67% is free. Do you 
      think that is sufficient? I've also faxed Equis for support on this, 
      however its been over 2 hours and I have yet to hear anything. I guess I 
      shouldn't hold my breath!<BR><BR>At 06:18 PM 11/23/1999 +0100, you wrote: 
      <BR>&gt;&gt;&gt;&gt;<BR></DIV>
      <BLOCKQUOTE>
        <DIV>Heidi : How much free space on your harddisk do you have left ? 90 
        % of this sort of problems is memory space related I think. Theo 
        Lockefeer</DIV>
        <DIV>----- Original Message&nbsp;-----</DIV>
        <DIV>From: Heidi Stubner</DIV>
        <DIV>To: &lt;<A 
        href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A>&gt;</DIV>
        <DIV>Sent: November 23, 1999 5:48 PM</DIV>
        <DIV>Subject: Re: Printing Charts with version 6.52 <BR>&gt; Thanks for 
        the idea Chris, however it did not make a difference at all. I<BR>&gt; 
        too get blank charts when I try Print Preview. If you have any 
        further<BR>&gt; ideas, I'd love to hear them. I'm pretty much out of 
        them myself.<BR>&gt; <BR>&gt; At 07:08 PM 11/22/1999 -0500, you 
        wrote:<BR>&gt; &gt;On Mon, 22 Nov 1999 10:33:07 -0800, you 
        wrote:<BR>&gt; &gt;<BR>&gt; &gt;&gt;I have this problem from time to 
        time if I have a lot of charts open or many<BR>&gt; &gt;&gt;applications 
        running. I just close a few things and re-print. It might be<BR>&gt; 
        &gt;&gt;a Windows resources issue.<BR>&gt; &gt;<BR>&gt; &gt;&gt;&gt; 
        I've had problems when printing charts. If I print 100 charts, 20% 
        are<BR>&gt; &gt;&gt;&gt; 1/2 blank (the remaining is somehow lost - it 
        is not printed on the next<BR>&gt; &gt;&gt;&gt; page). I do not get any 
        error messages on my printer. I originally<BR>&gt; &gt;<BR>&gt; 
        &gt;<BR>&gt; &gt;I wish I printed 100 charts! I however get this same 
        error. It is<BR>&gt; &gt;inconsistent. I think it is related to the 
        video driver, as it reads<BR>&gt; &gt;off the screen.<BR>&gt; 
        &gt;<BR>&gt; &gt;In some cases, I've seen the preview as perfect, yet 
        indicators are<BR>&gt; &gt;missing, or the whole chart is missing, 
        leaving me with the frame.<BR>&gt; &gt;<BR>&gt; &gt;Equis has had a long 
        history of printing problems. Try to upgrade to<BR>&gt; &gt;the latest 
        drivers for your video card.<BR>&gt; &gt;<BR>&gt; &gt;-= Chris ß 
        =-<BR>&gt; &gt;Using 
        MetaStock/FastTrack/FastRUBE/FastTools/EZPnF/TC2000/PSM</DIV></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE>
  <DIV>----- Original Message ----- 
  <DIV>From: Heidi Stubner </DIV>
  <DIV>To: &lt;<A 
  href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A>&gt;</DIV>
  <DIV>Sent: maandag 22 november 1999 19:51</DIV>
  <DIV>Subject: Re: Printing Charts with version 6.52</DIV></DIV>
  <DIV><BR></DIV>
  <DIV>&gt; Although this is possible, it is doubtful.&nbsp; I make it a point 
  to close the<BR>&gt; running applications.&nbsp; I'm confused because I'm 
  doing the same as<BR>&gt; pre-upgrade.&nbsp; <BR>&gt; <BR>&gt; At 10:33 AM 
  11/22/1999 -0800, you wrote:<BR>&gt; &gt;Heidi:<BR>&gt; &gt;<BR>&gt; &gt;I 
  have this problem from time to time if I have a lot of charts open or 
  many<BR>&gt; &gt;applications running.&nbsp; I just close a few things and 
  re-print.&nbsp; It might be<BR>&gt; &gt;a Windows resources issue.<BR>&gt; 
  &gt;<BR>&gt; &gt;<BR>&gt; &gt;----- Original Message -----<BR>&gt; &gt;From: 
  Heidi Stubner </DIV>
  <DIV>&gt; &gt;To: MetaStock &lt;<A 
  href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A>&gt;<BR>&gt; 
  &gt;Sent: November 22, 1999 09:45<BR>&gt; &gt;Subject: Printing Charts with 
  version 6.52<BR>&gt; &gt;<BR>&gt; &gt;&gt; I upgraded Metastock from 6.5 to 
  6.52 about a month ago.&nbsp; Since that time<BR>&gt; &gt;&gt; I've had 
  problems when printing charts.&nbsp; If I print 100 charts, 20% are<BR>&gt; 
  &gt;&gt; 1/2 blank (the remaining is somehow lost - it is not printed on the 
  next<BR>&gt; &gt;&gt; page). I do not get any error messages on my 
  printer.&nbsp; I originally<BR>&gt; &gt;&gt; thought it could be lack of 
  memory, but I have a HP LJ 4m with 6144k<BR>&gt; &gt;&gt; bytes of RAM which 
  should be sufficient.<BR>&gt; &gt;&gt;<BR>&gt; &gt;&gt; Again, these are the 
  exact same charts that were run on version 6.5 and I<BR>&gt; &gt;&gt; had no 
  problems.&nbsp; Is anyone else having this problem?&nbsp; Does anyone have 
  a<BR>&gt; &gt;&gt; solution?<BR>&gt; &gt;&gt;<BR>&gt; &gt;&gt; Thanks.<BR>&gt; 
  &gt;<BR>&gt; &gt;<BR>&gt; &gt;</DIV></BLOCKQUOTE></FONT></DIV></BODY></HTML>
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Date: Mon, 29 Nov 1999 20:16:20 -0800
From: "Lino A. Alessi" <linoaalessi@xxxxxxxxxxxxxx>
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To: Bill Forman <wforman@xxxxxxxxx>
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Subject: Re: Printing Charts with version 6.52
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Status:   


November 29, 1999
Bill,

I am deeply disturbed by the lack of adequate response I have seen from
Equis during the past 2 weeks concerning the obvious printing problems
that MS 6.52 demonstrates.

I also have had the same 6.52 printing problems and I would like to
express to the group how a professional, reputable and reliable company
tries to resolve an obvious problem.

Since I purchased the 6.52 upgrade in September, I have gone back to the
Xerox company concerning the Xerox 8C printer. Xerox quickly responded
and tried to determine  whether their printer was at fault. Xerox even
replaced my 8C printer with the Xerox DucoPrint 11C.  Xerox has gone the
extra mile and has responded in a very reputable manner and never during
our search for a resolution did Xerox stonewall the problem.

Living in Silicon Valley allows me to call many software companies in
the valley to explain to them what MS 6.52 software problems I am
confronting.  Bill, the problem is in MS 6.52, and MS has not responded
to this glaring problem in a reputable and honest fashion. The
difference in response between Xerox and MS has been amazing. As a
business owner, I am bewildered over what the group writes about Reuters
your parent company- is their philosophy and lack of reliability in
supplying consistant data influencing Equis in their business practices?

How can a reputable and reliable company not respond or acknowledge such
an obvious and glaring  problem in their software?   The credibility of
Equis is at stake. Please, no more 6.52 patch fiascos.

I want to know when will Equis resolve the 6.52 printing problem?

Sincerely,
Lino Alessi