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Re: Equis Support Please Respond...



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If you want to communicate directly with Equis, why don't you send them an
e-mail?

Tom


At 11:40 AM 10/31/1999 -0800, you wrote:
>It seems only fair that we subscribers after pre-paying for the entire year
>should recieve our quotes in a timely fashion as "contracted"!!! It is quite
>apparent that the system was down for  more than 24 hours without  any
posting
>of what exactly is going on. Due consideration would be very much be
>appreciated. Can someone  from Equis please respond to this particular
matter.
>
>                                           Thank You,
>                                                               Winthorpe
>Where does one notify Reuters in regards to complaining? Can we possibly have
>their phone number to verbally speak to a live person?
>
>Louise/Brian Garnant wrote:
>
>> This morning mine is also working. I looked for an email address to voice
>> displeasure with Reuters, didn't find on their website. Thought that maybe
>> God was playing tricks about tastes of Y2K! HA!!! I know that I have a
>> little bit of overzealeousness with cyberspace. Glad this didn't happen
when
>> I couldn't see what a trade was doing. Possibilities of major losses not
>> knowing what was happening. Reuters needs to have backup systems. maybe
>> double backups. Could be not funny. Like Reuters very much otherwise. Hve
>> friends that are responsible for systems, in house. There are people
ther 24
>> hours a day. reuters needs to answer phones and have competent staff 24
>> hours a day if they expect people to stay with them. Other products can
come
>> in and zap, no more Reuters. They do have competition! Hopefully Reuter's
>> monitors this listserve. I know Equis does. Equis, please pass this note
on.
>> Thanks. Happy, happy!!!
>> Brian
>>
>> ----- Original Message -----
>> From: <URNMOR@xxxxxxx>
>> To: <metastock@xxxxxxxxxxxxx>
>> Sent: Sunday, October 31, 1999 9:50 AM
>> Subject: Re: Reuter Download Problems
>>
>> > As of 10 AM est i was finally able to download.
>> >
>> > John
>
>
>