Re: [amibroker] Anyone else experiencing technical difficulties reaching AB support?

[Tomasz Janeczko <groups@xxxxxxxxxxxxx>]

Hello,

I checked and contrary to original poster, we did receive your e-mail. I would need to check with Marcin why he did not respond to you.
I apologize for Marcin's lack of response in this case and I will instruct him to respond as soon as possible.

Best regards,
Tomasz Janeczko
amibroker.com

On 2009-12-22 01:29, Robert Nemeth wrote:

I contacted support on Dec 12, got a ticket number as reply. No word since then. I have not tried to contact a second time since I am running Win 7 and I have read on this board some things are being worked on in this area.

 

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From: venturerider2 <venturerider2@xxxxxxxxx>
To: amibroker@xxxxxxxxxxxxxxx
Sent: Mon, December 21, 2009 10:51:01 AM
Subject: [amibroker] Anyone else experiencing technical difficulties reaching AB support?

 

On three separate occasions in the last 2 weeks I have attempted to reach the support@xxxxxxxxxx com but have not received an actual response. I receive the following message:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

support@xxxxxxxxxx com
Received: from amibroke by host2.amibroker. com with local (Exim 4.69)
(envelope-from <josephziccardi@ yahoo.com>)
id 1NLkuM-0000SH- Af
for support@xxxxxxxxxx com; Fri, 18 Dec 2009 17:02:46 -0500

____________ _________ _________ _

I also receive the following message 26 times!

Hello,

Your message: "[No Subject]" has been received.
Ticket number is #66441 (please DO NOT remove it from the subject line when replying).

We will reply usually within 24 hours (Monday-Friday) .

____________ _________ _________ ___

I sent the request through my other email address, not this one.
Anybody else having these problems? Thanks. -Joe

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