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Re: An open letter to TradeStation users from Bill and Ralph Cruz



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Their 2000i product was a marketing failure ultimately. Not enough people
could use it. Their product model and company are different now. It's the
way it goes sometimes.


Jim Bronke
Phoenix, AZ



----- Original Message -----
From: <ribau@xxxxxxxxxxx>
To: <omega-list@xxxxxxxxxx>
Sent: Friday, March 29, 2002 10:50 AM
Subject: Re: An open letter to TradeStation users from Bill and Ralph Cruz


: This is a company that alienated many of it's customers by not completing
: the prior version, TS2Ki. They have a lot of repair work to do before they
: get me back as a client. I don't appreciate bait and switch software when
I
: depend on it for my income. Because Omega cannot be trusted to finish what
: they start, or even deliver what they promise, all other considerations
: seem premature.
:
: At the very least they need to integrate third party data providers such
as
: DTN to provide reliable intraday data. The internet simply isn't reliable
: enough and Omega doesn't have the resources to lease satellite space, so
: they have to release their death grip on that area. In addition, they need
: to make special concessions to users of TS2Ki to make up for the past
three
: years of bad will and frustration using their products.
:
: ...by the way, where are those promised service packs for TS2Ki? I know,
: it's now an obsolete product, but if Omega wants credibility, they must
: finish TS2Ki, that's the first concession!
:
: