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RE: RE: Reality OnLine Data (misprint corrected)



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> 		To all list members:
> 
> 		Apparently the MetastokList mail address from which we
> post to the list has a problem.  I am therefore forwarding this
> message from our direct support address to make sure it is posted.
> 
> 		I originally posted this on Wednesday, October 1, 1997:
> 
> 		I am posting this message because Mr. Feyder thinks we
> blocked its distribution when he originally posted it,  As I have said
> before, we do not censor messages before they are posted.  Here it is
> uncensored as the list server received it.  If you received it
> previously, I apologize for you receiving it again.
> 
> 		Today is Monday, October 6, 1997:
> 
> 		We have been experiencing some strange mail problems so
> I am sending this again as it appears it did not get posted last week.
> Again, I apologize if you have already received this.
> 
> 		Equis Support
> 
> 
> 
> 		-----Original Message-----
> 		From:	L   Feyder [SMTP:LFEYDER@xxxxxxxxxxxxxxxx]
> 		Sent:	Monday, September 29, 1997 10:19 AM
> 		To:	metastock-list@xxxxxxxxxxxxx
> 		Subject:	Reality Online Data (missprint
> corrected)
> 
> 		 In April I subscribed to Reality Online data on
> futures. I reported that
> 		 Currencies go back to 1992,
> 		 SP-500 -to1993, 
> 		 missing days were everywhere ...Eventually I got an
> indication that within
> 		 2 months database would be cleaned.  So in August I
> subscribed again.
> 		Nothing has changed.
> 		Among  other things I reported  are following :
> 		a )     what reported as Globex session is not Globex
> (same with night
> 		session at CBOT)
> 		b)     Comex Gold has many clusters of bad
> data(Hi=Low,Volume=0)
> 		c)    Estimated Open Interest and Volume for current
> day are not
> 		provided(=0) 
> 		d)    many suspiciously large moves
> 		e)    on 8/22/97  US-T-Bond opening was off by 15
> ticks(reported same day)
> 		f)    large portion of contracts being constantly
> corrected  1-5 days
> 		back.
> 		I spoke to everybody I could at Reality Online, Equis,
> and Reuters.
> 		Management at Reality Online replied it is out of their
> hands.
> 		Ms Peterson (Reuters) was surprised that data is not
> perfect and promised
> 		to get back to me (I am still waiting)
> 		Ms Zajack (public relation ,Reuters ) replied ,that at
> Reality Online many
> 		people, including President spoke to me and they are
> trying to HELP ME, at
> 		legal department (Reuters) somebody is writing me a
> letter (still
> 		waiting),what else do I want?
> 		Mr. Kearney (Reuters) promised some reply from Reuters
> within 2 days (3
> 		days passed),
> 		but  somehow was concerned (?) if I am an Institutional
> investor, and what
> 		Co. I am with.
> 		      At Reality Online replies from Supervisor and
> Manager of Technical
> 		Support are following:
> 		   1) There is backlog  (even in (e)?)
> 		   2)They already reported everything to QA department
> 		   3)To my request to send me the log of errors reported
> by me - they do
> 		not see how it  could be of any use to me , nor do they
> have Director's
> 		permission.
> 		I am looking forward comparing what is advertised as
> Highest Quality  data
> 		from Reuters against Reuters-Terminal data.
> 		There is a penalty of  $100 for divulging  membership ID
> (Reality Online
> 		rights are being protected)
> 		I would like to here what you think. And if it is of
> interest I'll have
> 		more to say soon.
> 		                            Sincerely, Leon Feyder.
> 
>