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Hello,
Each time you send a query to support you receive
automatic response with ticket number that
means that your e-mail was delivered. No e-mail is
ignored. All e-mails are read and analysed.
You may not get immediate response for more complex
stuff because it may require to check
things first. Also we sometimes need some hours of
sleep, therefore it is nice to give a chance to
answer. As far as this particular e-mail is
considered I responded personally within 2 hours
not to mention that it was Sunday. (You have sent
to support on Sunday, April 17, 2005 9:48 AM
I responded Sunday, April 17, 2005 11:46
AM)
Best regards,
Tomasz
Janeczko
amibroker.com
----- Original Message -----
Sent: Monday, April 18, 2005 11:46
AM
Subject: Re: [amibroker] Negative
Cash
Thomasz,
There are times when there are no replies to
emails sent to support. They are probably ignored. I therefore sent the
message to the list, hoping that other (experienced) users
might help.
I apologize if this was a bother. Thank you for
all the incredible work, AB is an excellent software.
I'm looking forward the fix of the negative cash
issue. Best to you,
Short.
----- Original Message -----
Sent: Monday, April 18, 2005 8:55
AM
Subject: Re: [amibroker] Negative
Cash
Hello,
As I answered to your e-mails sent to
support already and can repeat here:
we are looking into this.
You wrote 4 e-mails about it. Two to support
and two to the list.
There is really no need to do this (sending one
to support is just fine)
especially considering the fact that we are
already overloaded
and if everyone sends 4 copies instead of one
it just makes answers SLOWER not faster
because of additional work required to read all
those repeated e-mails.
Best regards,
Tomasz
Janeczko
amibroker.com
----- Original Message -----
Sent: Sunday, April 17, 2005 8:44
AM
Subject: [amibroker] Negative
Cash
Hi,
I'm backtesting a strategy and displaying the
equity afterwards. For some reason, for many bars there is NEGATIVE CASH
displayed.
I'm not using any margin (margin requirement
- 100). How can I get negative cash for many bars?
Thanks,
Short.
Please note that this
group is for discussion between users only.
To get support from
AmiBroker please send an e-mail directly to
SUPPORT {at}
amibroker.com
For other support material please check also:
http://www.amibroker.com/support.html
Please
note that this group is for discussion between users only.
To get
support from AmiBroker please send an e-mail directly to
SUPPORT {at}
amibroker.com
For other support material please check also:
http://www.amibroker.com/support.html
Please
note that this group is for discussion between users only.
To get
support from AmiBroker please send an e-mail directly to
SUPPORT {at}
amibroker.com
For other support material please check also:
http://www.amibroker.com/support.html
Please note that this group is for discussion between users only.
To get support from AmiBroker please send an e-mail directly to
SUPPORT {at} amibroker.com
For other support material please check also:
http://www.amibroker.com/support.html
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