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RE: BMI - TS 4 Connection Problem



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"Settings spontaneously change", that is a TS feature. They have
incorporated that feature into the charting also.


From: Bill Wynne [mailto:tradewynne@xxxxxxxxxxx]
Sent: Tuesday, July 25, 2000 10:03 AM
To: cturner002@xxxxxxxxxxxxxx; omega-list@xxxxxxxxxx
Subject: Re: BMI - TS 4 Connection Problem


Have you tried looking at your settings in the server? I know it sounds
strange, but I've had mine spontaneously change.

Bill Wynne
TradeWynne@xxxxxxxxxxxxxxx

>From: "Charles Turner" <cturner002@xxxxxxxxxxxxxx>
>To: "Omega-List" <omega-list@xxxxxxxxxx>
>Subject: BMI - TS 4 Connection Problem
>Date: Mon, 24 Jul 2000 20:43:12 -0500
>
>I've been running BMI Satellite and TS4 for 2 years now pretty much
>troublefree. But now I have a problem. My computer got turned off by
>mistake
>without exiting Windows and doing an orderly shutdown. (BTW I'm running
>windows 98 with TS4 on a 400mhz computer with 128 megs ram). When I brought
>the computer back up, it of course went thru the scan disk check and then
>came up ok. When I started TS4 data server,it gave me the message "No data
>being received from datafeed on COM1." I've had this message before but it
>never lasted for a very long time.
>I went thru the extent of my technical knowledge which is to shutdown the
>satellite receiver and shutdown the computer, make sure the connection is
>tight from the receiver to the computer, and start everything back up. The
>satellite is locked, it is receiving packets, but TS4 cannot receive the
>data. This has been going on all day now. Does the hard shutdown have
>anything to do with the problem? Does anybody have any tips before I go and
>invest a couple of hours waiting on hold with BMI tech support?
>