DO NOT uninstall windows (and reformat your drive !? GOOD
GRIEF!!) as a first attempt. Such a strategy is simply … ummm …
well stupid because it does NOT guarantee a “fix” but only a
tremendous amount of misery. It sounds to me like your computer is short of
memory. If you are running on the bottom of memory then the suggested fix will
not do anything for you. If you are low on memory then try closing out all your
other programs before starting MS. I suspect you have an “old”
computer into which you shoe-horned windows XP. I bet on memory shortage. Good
Luck
“It ain't what people don't know that hurts ‘em –
it's what they do know that ain't true.”
-Will Rogers