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Re: Problems with volume and time in intraday charts



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<DIV><FONT face=Arial size=2>Glen, Kent,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Thank you for your answers,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Yes I can get correct volume if I "refresh" the 
charts, then the problem is the same, I would have to "refresh" every minute 
!</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Here it is not really index volume, it is an 
index&nbsp;future volume and what's amazing, volume datas are flowing correctly 
into the Downloader at same time.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Stamp problem is not important since it lasts only 
for the time of bigger opened interval chart, usually 30mn in my case, and here 
also datas are flowing into the Downloader correctly stamped.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
<DIV><FONT face=Arial size=2>Gerard</FONT></DIV>
<BLOCKQUOTE dir=ltr 
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
  <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
  <DIV 
  style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> 
  <A title=pdmanager@xxxxxxxxxxxxxxxxx 
  href="mailto:pdmanager@xxxxxxxxxxxxxxxxx";>PD Manager</A> </DIV>
  <DIV style="FONT: 10pt arial"><B>To:</B> <A title=metastock@xxxxxxxxxxxxx 
  href="mailto:'metastock@xxxxxxxxxxxxx'">'metastock@xxxxxxxxxxxxx'</A> </DIV>
  <DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, August 04, 2000 9:42 
  PM</DIV>
  <DIV style="FONT: 10pt arial"><B>Subject:</B> RE: Problems with volume and 
  time in intraday charts</DIV>
  <DIV><BR></DIV>
  <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
  class=726113720-04082000>Index volumes from eSignal have been a nightmare for 
  us.&nbsp; It turns out that volume is reported differently between the eSignal 
  history server and their real-time server.&nbsp; Sometimes it is reported as 
  true volume, while other times it is reported as simulated volume (update 
  counts) or it is deleted altogether.&nbsp; We attempted to address this 
  problem in release 7.02, although I cannot guarantee the solution will be 
  acceptable to everyone.&nbsp; With this update, in some cases, you may see the 
  volume disappear altogether from the chart because either the history or 
  real-time server was not giving us consistent values for volume.&nbsp; In this 
  case, we felt like "no information" was better than 
  "misinformation".</SPAN></FONT></DIV>
  <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
  class=726113720-04082000></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT face=Arial color=#0000ff size=2><SPAN class=726113720-04082000>I 
  would suggest trying 7.02 and see if it is any better for you in this 
  particular case.&nbsp; I can't promise an ultimate "fix" because this problem 
  is&nbsp;most likely caused by discrepancies in the data 
  feed.</SPAN></FONT></DIV>
  <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
  class=726113720-04082000></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT face=Arial color=#0000ff size=2><SPAN class=726113720-04082000>As 
  for the unusual time stamps, please contact support and see if they can help 
  you.&nbsp; Either than can determine why the times appear this way or at the 
  very least they can start the process of us researching to see if we need to 
  make a code change.</SPAN></FONT></DIV>
  <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
  class=726113720-04082000></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
  class=726113720-04082000>Thank you.</SPAN></FONT></DIV>
  <DIV>&nbsp;</DIV>
  <P><FONT face=Arial size=2>Ken Hunt</FONT> <BR><FONT face=Arial 
  size=2>Programming Manager</FONT> <BR><FONT face=Arial size=2>Equis 
  International</FONT> </P>
  <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
  size=2>-----Original Message-----<BR><B>From:</B> Glen Wallace 
  [mailto:gcwallace@xxxxxxxx]<BR><B>Sent:</B> Friday, August 04, 2000 1:06 
  PM<BR><B>To:</B> MetaStock listserver<BR><B>Subject:</B> Re: Problems with 
  volume and time in intraday charts<BR><BR></FONT></DIV>
  <DIV><FONT face=Arial size=2>Strange.&nbsp; What happens if you click the 
  "Refresh Data" button?&nbsp; Do the previous zero-volume bars then display the 
  correct volume?</FONT></DIV>
  <DIV>&nbsp;</DIV>
  <DIV><FONT face=Arial size=2>If, on the other hand, you close the chart and 
  then reopen it, does the volume problem recur?&nbsp; From time to time, I get 
  a chart that will start adding bars tick-by-tick to the <EM>left </EM>side of 
  the chart, but if I close&nbsp;and reopen it, the problem goes 
  away.</FONT></DIV>
  <DIV>&nbsp;</DIV>
  <DIV>&nbsp;</DIV>
  <BLOCKQUOTE 
  style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
    <DIV 
    style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> 
    Gerard Heuby </DIV>
    <DIV style="FONT: 10pt arial"><B>To:</B> <A title=metastock@xxxxxxxxxxxxx 
    href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A> </DIV>
    <DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, August 04, 2000 10:57 
    AM</DIV>
    <DIV style="FONT: 10pt arial"><B>Subject:</B> Problems with volume and time 
    in intraday charts</DIV>
    <DIV><BR></DIV>
    <DIV><FONT size=2>Hello everybody.</FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>I need some help regarding a problem (I can deal with 
    others) with intraday charts on MS Pro 7.0 and eSignal 
    Data-On-Demand.</FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>When I open charts of E-mini SP500, volume is shown until 
    the bar when I open the charts, then it remains nought for all other 
    bars.</FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>I don't know if this is linked but at same moment, time on 
    the bars is wrong, if I open say&nbsp;10mn and 30mn charts at 10:00 the 30mn 
    one is labeled 10:30 between 10:00 and 10:30 and 10mn bars will be labeled 
    10:30:01 ; 10:30:02 ; etc... in place of 10:10 ; 10:20 ; etc...</FONT></DIV>
    <DIV><FONT size=2>This lasts until bigger t</FONT><FONT size=2>imeframe 
    (here 30mn) changes to next bar, then time is right but volume is still 
    missing.</FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>I've checked datas are flowing normally into the 
    Downloader with volume and right time but&nbsp;volume 
    is&nbsp;not&nbsp;displayed on the charts after the time I have opened 
    them.</FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>This occurs only with E-mini SP500 , E-mini Nasdaq is 
    okay.</FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>Thanks for any advice.</FONT></DIV>
    <DIV><FONT size=2></FONT>&nbsp;</DIV>
    <DIV><FONT size=2>Gerard</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>

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